Working business to business trying to sell a transmission for them and they kept giving me different prices than listed.. wouldn't return my calls. Finally talked to the manager and was put on hold for over 15 minutes with no disregard. Customer service was poor.
Hi Ashley, thank you for taking the time to review us. We were unable to find an order under the name Ashley Sego but would like to contact you to discuss your experience. If you could please give us a call or provide your order # so that we can contact you would be helpful. Thank you
1569344782
1
If I could give them 0 stars I would. They're so unorganized its unreal. They're liars and only want your money. If you take your car up here to buy parts and pay for installation be prepared for them to not call you for updates and not tell you where your car is at if they take it to another shop that they are partnered with. Every time I called no one would tell me what is going on with my car and would forward me to my sales rep. Who would not answer and not call back even if you call 2-3 times a day leaving a voicemail for a week. They just keep giving you a runaroun.
Thank you for your review and your business! We will share with Terry!
1615742381
5
I have dealt with Terry Gray for 3 years now. Best salesman Ive talk to knows what he is talking about when ordering parts. Always makes sure u are satisfied with parts & that everything went smooth on delivery. He makes u feel like u have known each other for years!! I highly recommend Grade A Auto Parts!!!
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