Hello Mr. Jost, Aston Martin Naples strives to provide exceptional customer satisfaction throughout the whole experience, sales and service, of our beautiful cars. Aston Martin Naples sells extremely high quality vehicles, and we are confident that you recognized that when making the decision to purchase your Aston Martin here. We are disappointed that your opinion of us is not a positive one. While we dont share the same perspective of the story you have shared, we understand we do not always get it right and appreciate this has been a difficult situation. Wishing you well, Aston Martin Naples
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Extremely dishonest dealer . Sell new Aston Martin vehicule with scratches that are deep and documented by the transporter for out of state sale then refuse to pay for the repair that amounts a very large sum of money . Under no circumstances I would suggest that you do business with such a dishonest dealership .
We regret that your recent experience at Aston Martin Naples fell beneath your standards. We have some high standards for ourselves but apparently, this time we fell short. We assure you that if you give us another opportunity to serve you that you will have the same great experience our other customers do. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (239) 280-5108 and we will do our best to make this better.
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Brought the car in for a tiny bit of touch up paint. The paint was OK but they did not even look at the other items on my list. I guess my repair cost of $400+ was not sufficient to pay for a car wash. I mean really, who touches up paint then doesnt even bother to wash the car? Terrible service.
Enfin de la couleur il faut venir aux Etats-Unis pour trouver des Aston Martin chez le concessionnaire , pas comme en France toujours des couleurs sombres et tristes
Hi Michael, we are disappointed to see your low star rating. We would like to have a better understanding about your experience. Please reach out to us at (239) 280-5108 at your earliest convenience and we will do our best to resolve this with you.
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