Hello! Thank you so much for your feedback we apologize that your experience was anything less than exceptional. We will look into improving this issue and we look forward to doing business with you in the future.
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Honda mal rapton had very good customer service before but right now thy not friendly even manager of them is bad too dont have good behavior with customers. It was beg experience for me today on 6/5/2021, because I finalize the deal with mr. Erick and manager told me me I dont want to sell a car to you then I told him ok give me my all paperwork I dont want to have any deal with mal rapton Honda when it has this kind of manager.
I went to Mel rapton Honda about a week ago with my Wife, the lease was up and Barabra Nelson came out. It seem like a inconvenience to help us buy out the lease, only because it was a Saturday. She said we had to come back later. She finally passed us to someone who took all of our info them said he would give us a call back to see what they can do. Until now we haven't received a call. Ohhh.... and at Folsom lake Honda it worked out amazing with Tom and his team (Jacob and Zach) helped us out and took the time that we ended buying two cars.
This Honda dealer is a joke... From the sales people to financing.... I wish I could give less than 1 star... The employees at this location are rude and argumentative.... Eric Jensen in financing was the worst. We sincerely hope that you do not do business with this place...
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