Stampsautomachine reviews

1661385469

Jen Chadwick

google

We did not charge you anything for the dissablly and inspection we did for you. Your not even the person that came in and delt woth us.

1661522028

1

This place does not deserve a star, unfortunately Google forced me to. This joke of a machine shop did absolutely not clean my heads, tried scheme me to do a new valve job that did not need it, on my coyote heads btw. Where the hell are the rest of my valves, 27 valves missing. DO NOT DO BUSINESS HERE!!!! Valve seals are missingToo!!!

1631662559

tommy glass

google

I am so sorry we did not delirver this job on time. Parts are hard to get right now. And my guy missed the valves during the inspection. For this I am sorry and I will fix this going forward. I thank you for taking the time to leave a review. John the Owner.

1632101846

2

Dropped off a pair of heads from my Honda. Timing belt had broke so I didn't know what damage there was so I took them here for a clean and inspection. I dropped them of Thursday afternoon and the guy at the counter said I would hear back from them by Friday afternoon. Well I didn't hear from them till Tuesday. I was in a hurry to get these back so I could do the job labor day weekend. They were in no hurry.First they told me that 3 valves had made contact but they were ok. Then they told me they were going to deck the heads and reassemble them. No explanation on why they needed decked. Never even told me how much they were out of spec. Then when they reassemble them they found the 3 valves were bad not good and had to order them. So I had to wait till after labor day. Waited till Wednesday afternoon of the next week to tell me they were done. So almost 2 weeks at this point. They charged me full price and more for the head gasket kit than you can get at the store off the shelf. Disappointed all around and they never even tried to make it right for messing up in the first place. Will not return or recommend them.

1479253582

Scooter Christner

google

Thank you for your feedback. John

1488220061

5

I have been working with this machine shop for a little over 1 year they have built and checked over multiple engines and cylinder heads they are extremely good at what they do. They pay attention to the details and that to me is very important. I am very happy i found this place .

1595969418

Sherwin Zuniga

google

Thank you so much for the review. John the Owner!

1596039184

5

Needed a Dual Mass Flywheel resurfaced. The shop didnt hesitate, in fact it was done super quickly. I was in and out in the same timeframe from when I dropped off the part. The guys in the front are also extremely nice and attentive towards their customers. Highly recommended auto/machine shop!!

1605024964

Mark Davich

google

I am sorry for your experience.

1632101900

3

I had SAM machine/repair heads and a block from a dexcool ravaged 3.1 with over 200k on it. I got the completed/assembled heads along with the block, crank camshaft master rebuild kit and went to work assembling my engine. During the assembly process I ran into a few snags with fitting the camshaft as well as one exhaust stud hole repair that got overlooked on one head and they went out of their way to take care of me. Having installed my completed engine, I ran it through the break-in and became concerned with some smoking at start up. It was heavy at first but it seemed to do better and better so I let my wife drive it to work and she reported that she hadn't noticed any smoking at start up but after the first oil change I noticed that it was still smoking so I gave SAM a few calls but got no answer and no response to my messages. -Because I got no answer from SAM- I decided to have a look myself yesterday so I pulled the plugs - they all had oil/carbon on them to varying degrees so I pulled the valve covers/rockers and using a cyl pressure differential tester to pressurize the cyls I pulled the spring from cyl 1 exhaust valve and found... NO SEAL. As I continued, I found almost EVERY seal on the remaining valves, all the way to cyl. 6, ripped. (See included pictures) Never in my life have I received completed heads from a machine shop that weren't ready to install an run in every respect - It didn't even occur to me that I should have to check something like that. So far, the machine work seems to have been spot on and top-notch but I can't even begin to describe my disappointment here. There was carbon build up on the pistons that actually caused noise not to mention the embarrassment of everyone in the neighborhood watching as I rebuilt this engine only to see clouds of smoke every time I started it after I rolled it out of the garage. (funny but not such a big deal) While it did occur to me to seek resolution through Stamps, I considered three things, 1. They weren't answering the phone - no response to my messages. (turns out the number was changed but there was no way to know) 2. I was already in to it. 3. Considering the kind of mistake, I wasn't excited about trusting anyone else to make this repair. I'd like to point out that this happened to me, an experienced and tooled technician but good god man, if I would have had to rely on them to fix this? I mean, I've spent a long time in the business and I've made a few mistakes myself. It happens - no one is perfect but C'mon, valve seals? It runs great and I appreciate SAMs exceptional machine work but I can only give 3 stars - wish it could have been 5 stars. Update: I have been down to SAMs since this repair and he did say he would have taken care of this had I called but... (got no answer/response on more than 2 or 3 attempts to contact). Let me say this, if 'I' had been behind the counter, I would have offered to pay book time for replacing valve seals. It wouldn't change my review but it would be great to be able to include a satisfactory resolution.