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4,23
458 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQybW9hX1VnEAE!2m1!1s0x0:0x16ddb9f89ba3560c!3m1!1s2@1:CIHM0ogKEICAgID2moa_Ug%7CCgwIkfTykwYQoJuO1wI%7C?hl=en-US
Ignacio Cabezudo
google
https://www.google.com/maps/place/?q=place_id:ChIJ37rjik-ij4ARDFajm_i53RY
1
Do not do buisness with this dealership. Worst dealership experience I've ever had in 20 years of buying and selling cars. First, they told me their detailer had the floormats for av$70,000 SUV, then when I was safely 1,000 miles away told me they didn't have them. Second, they agreed to expedite the title as it was a buisness purchase and I explained that I needed plates on the car ASAP, 45 days later, still no title. Third, they have not returned the balance difference between the bank check and final car price after 45 days. Fourth, they ceased professional communications when THEY made a mistake endorsing previously mentioned bank check. Fifth, and honestly this is on me for not getting a PPI they sold me a $70,000 vehicle with a blown axle KNOWING I was driving it 1,000mi home with no regard for my or my wife's safety. The fact this is a Swickard dealership is mind blowing, because none of the other Swickard dealerships are as dirty and low as this one. Do not do buisness with these people. They will not do you right as a customer. In response to the way I've been treated another Swickard dealership has been gracious enough to step in and do the right thing but these people in Redwood City? They don't give even a slight bit about your safety, comfort, or finances. They are bad people.
1569940250
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwaWRlYTJBRRAB!2m1!1s0x0:0x16ddb9f89ba3560c!3m1!1s2@1:CIHM0ogKEICAgIC0idea2AE%7CCgwImsbN7AUQ-Ob71wM%7C?hl=en-US
jose garcia jr.
google
https://www.google.com/maps/place/?q=place_id:ChIJ37rjik-ij4ARDFajm_i53RY
Jose, We are sorry to hear of your negative experience as we strive for superior customer service. We fell short of that goal and regret any inconvenience or dissatisfaction. This will be addressed with our sales and service staff and we hope that you will consider giving us another chance to provide the proper customer service you deserve. Someone from our management team will be reaching out to you as well. We appreciate you taking the time to provide this feedback. It will not go unnoticed. Mario T. -General Manager
1569963222
1
Worst car dealership ever!!!
1457812165
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBaXIzdzdRRRAB!2m1!1s0x0:0x16ddb9f89ba3560c!3m1!1s2@1:CIHM0ogKEICAgICAir3w7QE%7CCgwIxeWRtwUQgL_x9AI%7C?hl=en-US
Greg St.Claire
google
https://www.google.com/maps/place/?q=place_id:ChIJ37rjik-ij4ARDFajm_i53RY
5
The service team at Landrover Redwood City is fantastic. They always do their best to get my vehicles in and really care about me as a customer. The loaner vehicles are a super nice touch as is the detailing when returned my SUV's are returned.
1511721319
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBak9TRFFnEAE!2m1!1s0x0:0x16ddb9f89ba3560c!3m1!1s2@1:CIHM0ogKEICAgIDAjOSDQg%7CCgwI55Ls0AUQwIv2ggI%7C?hl=en-US
Lee Humphreys
google
https://www.google.com/maps/place/?q=place_id:ChIJ37rjik-ij4ARDFajm_i53RY
5
Great service from Quan in the service department during two visits this month, car cleaned inside and out and a loan car provided both times, great communication and the car was ready for us as planned
1562767298
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJX0xuTFpREAE!2m1!1s0x0:0x16ddb9f89ba3560c!3m1!1s2@1:CIHM0ogKEICAgICI_LnLZQ%7CCgwIwt-X6QUQkIrppwE%7C?hl=en-US
Dawn Thrall
google
https://www.google.com/maps/place/?q=place_id:ChIJ37rjik-ij4ARDFajm_i53RY
We appreciate you taking the time to provide this feedback. Mario T. -General Manager
1562706624
1
Zero stars as apparently they cannot remove an email address of a non-customer.
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