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Haleyjeepram
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Haleyjeepram reviews
Information about Haleyjeepram
4,07
530 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNTNWItLVhBEAE!2m1!1s0x0:0xb09345012a7b48ac!3m1!1s2@1:CIHM0ogKEICAgICS5b--XA%7CCgsI9onp_gUQ-ODWbQ%7C?hl=en-US
Alex Waterland
google
https://www.google.com/maps/place/?q=place_id:ChIJs3Lk114asYkRrEh7KgFFk7A
1
Avoid this dealership for service. I took my 2020 Ram 1500 in for an oil change, when I came back to pick it up the door handle was dented in and missing paint. The worker checked the photos they took beforehand and sure enough, the dent was new. The manager couldn't care less, he told me "accidents happen". Well Mr. Manager the reason I spend extra getting my oil changed at the dealership is to avoid accidents like a tech slamming my door into a wall and then trying to hide it. They agreed to replace the handle which was another huge pain in itself. They informed me they'd call to set up an appointment when the handle arrived the following week. This never happened. I spent the next month calling and calling and getting transferred from department to department, waiting on hold till the call got disconnected. No one had any idea what I was talking about, there seemed to be no record of the damage and the manager who had told me it's not a big deal, accidents happen no longer worked there. I finally found someone who had a record of the incident and was able to get the handle replaced. The cherry on top? The oil lube tech didn't remove the old oil filter's gasket when changing my oil so a good portion of oil leaked out within a month. If I didn't check my oil regularly and notice the missing oil I could've had major engine issues. If the dealership can't handle changing oil without doing it improperly and also damaging your car can you trust them to do more major work? I'd avoid at all costs.
1578086137
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSURNeWI5QhAB!2m1!1s0x0:0xb09345012a7b48ac!3m1!1s2@1:CIHM0ogKEICAgIDMyb9B%7CCgsI-d2-8AUQiP-LOA%7C?hl=en-US
Dave M
google
https://www.google.com/maps/place/?q=place_id:ChIJs3Lk114asYkRrEh7KgFFk7A
Dave, we are terribly sorry for your inconvenience. Please email our Service Manager, Rob Lawhorne, [email protected] or our General Sales Manager, Paul, at [email protected] and share your experience with them. Hopefully, we can get this solved for you and leave you with a better experience than before!
1580845225
1
This dealership has big issues! When i bought my truck they made a deal one day, then when i came back to finalize they said No. I pushed and threatened to sue, they gave in. I even had it in writing from the rude sales manager! Then today i booked a service appt. Drove from one side of town to where they are. Left work early too. They told me they were backed up and could no get it done. I will NEVER go to Haley again!!
1523541425
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBbjh1bHJRRRAB!2m1!1s0x0:0xb09345012a7b48ac!3m1!1s2@1:CIHM0ogKEICAgIDAn8ulrQE%7CCgwIscu91gUQgOikmgI%7C?hl=en-US
Ariell le Fay
google
https://www.google.com/maps/place/?q=place_id:ChIJs3Lk114asYkRrEh7KgFFk7A
Thank you for your kind review, Ariell!
1523890945
4
Great experience! My third visit and every time their service and their crew are are timely and professional.
1512834782
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnNUtHVFZBEAE!2m1!1s0x0:0xb09345012a7b48ac!3m1!1s2@1:CIHM0ogKEICAgICg5KGTVA%7CCgwI3o2w0QUQgI271AI%7C?hl=en-US
Rodney Johnson
google
https://www.google.com/maps/place/?q=place_id:ChIJs3Lk114asYkRrEh7KgFFk7A
Thank you for your 5-star review, Rodney! We appreciate you choosing Haley CDJR for your service needs! Sincerely, Haley Chrysler Dodge Jeep Ram Airport
1513002128
5
Service department was good, called me back as soon as they found out the problem with my car.
1481744219
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRMHN1VE93EAE!2m1!1s0x0:0xb09345012a7b48ac!3m1!1s2@1:CIHM0ogKEICAgIDQ0suTOw%7CCgwI277GwgUQwOGUpwI%7C?hl=en-US
Rob RVA
google
https://www.google.com/maps/place/?q=place_id:ChIJs3Lk114asYkRrEh7KgFFk7A
1
Just from past bad experiences with dealer service departments in general, I am very hesitant to use them. However since the the recent airbag sensor recall was warranty specific I decided to go here since this is where I bought my 2016 Wrangler. Very soon after I left Haley I noticed my turn signal light malfunction indicator was on. Since I was closer to my regular mechanic at that point I stopped by there and had him look at it. Long story short, both of my blinker lights (both located underneath the front bumper far away from the airbags) had been unplugged. My regular mechanic was convinced that Haley had tried to pull a fast one. In any case, when I questioned Haley they muttered and stuttered and put me on hold for five minutes. Finally told me they had to unhook the lights to get to the airbag sensor. As I said my regular mechanic disagrees, so draw your own conclusion. In any case, even if Haley told the truth pretty sloppy work there. I will not be returning nor will I be buying my next Jeep there.
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