I'm sorry we've let you down. We also appreciate you taking the time to let us know. A member of my management team will be reaching out to you shortly. We want to earn your business back. Sincerely, Keith Drago General Manager [email protected]
1573068205
2
3 hours for a oil change and fix a tire and i was there early
Hello Magaly, Thank you for your rating. Were sorry to hear of your disappointment. Please contact Thabiti Lee at 631-759-9519 or [email protected] and he will be glad to address your concerns directly. Thank you!
David, Thank you so much for your positive review! We are so glad that Reynolds took great care of you! It is our pleasure to assist you in any way possible. We wish you safe travels- on behalf of the entire team! Please do not hesitate to let us know if we may ever be of further assistance to you in the future!
1657042398
5
Great experience from start to finish. My salesmen Reynolds was a true professional. He answered all my questions in a timely manner and demonstrated a true passion to get a deal executed.
Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are pleased that William's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!
1652715809
5
My sales consultant, William David Pena, was extremely helpful & attentive to making sure I understood everything about my trade--in& my new purchase. He took the time to show me all the features in the car& assisted w/ setting up my phone. I was extremely satisfied w/ overall service.
Hello Grace, Thank you for sharing your experience with us and we do apologize for any miscommunication on the price of the vehicle you were interested in. We would like the opportunity to speak to you on your review. Please contact Thabiti Lee at 631-759-9519 or [email protected] and he will be glad to address your concerns directly. Thank you.
1650922729
1
I went in to get the price for Tahoe at 11AM, as soon as they opened. Marty, salesperson presented the price, MSRP $65,215 without any additional fees, saying if we make the deal on the spot. I told him I'm gonna try GMC Yukon and will get in touch him. At 2pm, 3 hours later, I called Marty saying I want to take his deal and would like to confirm so that we can make the deal today. At 2:30, he called me saying there will be $5000 over MSRP. This is ridiculous and very disappointed that official Chevy Dealership is fooling around the customers like this. I'll definitely contact the headquarter and news channels to report the scams. Stay away from the Chevy. At least, GMC was being honest that they will be charging the over the MSRP. Consumers should know in advance what they will be charged.
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