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Jaguarlouisville
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Jaguarlouisville reviews
Information about Jaguarlouisville
4,31
71 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJbGVLWDN3RRAB!2m1!1s0x0:0xc5a909188a91a13f!3m1!1s2@1:CIHM0ogKEICAgICIleKX3wE%7CCgwIlbD63wUQmMjbpQM%7C?hl=en-US
Joe Collins
google
https://www.google.com/maps/place/?q=place_id:ChIJDy1HyzZ1aYgRP6GRihgJqcU
1
So far my experience with the service area has been horrible. Each time I show up at my scheduled time, I am sent away or learn of some detail that either prevents the service from being performed or complicates the matter. Today was a great example - storm damage to care, schedule appointment, get email confirmation, make arrangements for someone to go with me and provide transportation, show up 10 minutes early and surprise - they actually can't do the work and meant to call me. So now I wasted my time, my friends time, and have to start from scratch. This is typical of what I've had happen. And they make it clear they really aren't concerned with the inconvenience they've caused. My wife deals with Taffel and NEVER has the problems I've had.
1542403323
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJbnY2Ni13RRAB!2m1!1s0x0:0xc5a909188a91a13f!3m1!1s2@1:CIHM0ogKEICAgICInv66-wE%7CCgwI--m83wUQlZ3g-wI%7C?hl=en-US
Aaron MK
google
https://www.google.com/maps/place/?q=place_id:ChIJDy1HyzZ1aYgRP6GRihgJqcU
1
I just wanted to give an heads up to prospective buyers about the prices at this dealership. I guess its monopoly , the difference in prices here vs in Chicago seem to be around $5000. The demo vehicles here are seem to be priced more than new ones there. For those who would mind a trip to Chicago can save thousands on the car unless they can do a price match here.
1667071178
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtdk5ibE9nEAE!2m1!1s0x0:0xc5a909188a91a13f!3m1!1s2@1:CIHM0ogKEICAgIC-vNblOg%7CCgwIyvn1mgYQoI-g_wE%7C?hl=en-US
Frank Tedford
google
https://www.google.com/maps/place/?q=place_id:ChIJDy1HyzZ1aYgRP6GRihgJqcU
Frank Tedford, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Louisville!
1667162253
5
Very helpful and considerate.
1641855226
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtLV9qX3R3RRAB!2m1!1s0x0:0xc5a909188a91a13f!3m1!1s2@1:CIHM0ogKEICAgICm-_j_twE%7CCgwI-vHyjgYQ0KykyQM%7C?hl=en-US
Joe Tisone
google
https://www.google.com/maps/place/?q=place_id:ChIJDy1HyzZ1aYgRP6GRihgJqcU
Joe Tisone, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Louisville!
1643478827
5
Excellent service appointment with fast and courtesy service. Staff was welcoming, organized and efficient! Possibly the best service experience to date! Highly recommended based on this experience.
1494349855
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBdTd1ZEtBEAE!2m1!1s0x0:0xc5a909188a91a13f!3m1!1s2@1:CIHM0ogKEICAgIDAu7udKA%7CCgwIn_DHyAUQwPORowM%7C?hl=en-US
Patty Germano
google
https://www.google.com/maps/place/?q=place_id:ChIJDy1HyzZ1aYgRP6GRihgJqcU
Patty Germano, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. It is said, you only get one chance to make a good impression. Patty this was your first visit to the dealership. After you spent the time to make an appointment it absolutely unacceptable we failed to have the appointment in our system. We would like a second chance. Jaguar / Land Rover Lousiville will provide the diagnostic service on for the air conditioning for FREE. We will also preform the 35,000 mile service, which included an oil and filter change for FREE. The Factory indicates this vehicle is due for the Factory recommended maintenance. Here at Jaguar Louisville, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager, Karen Stewart 502.515.5885, to discuss ways we can better serve you in the future.
1494694571
1
Made an appointment - when I got to the shop, there was no appointment in the computer. Not a good first indication I told the man. Told the man I was here for an oil change and wanted to put my car on the computer to see if anything showed up even though the car was showing no problems. Was not sure if AC needed freon or had a leak; seemed to run fine, but then maybe not as cool after awhile. Man entered my info in the computer; asked me if I wanted to do the 35,000 mile full workup. I said no, I was here for what I asked for only. Then he went through some speel about the AC. I said I was here for the oil change and computer hookup to detect any problems if they showed up. Then I got up and left, saying he was not being helpful at all. They just want to gouge you and make you spend a bunch of money unnecessarily so they can fatten their pockets.
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