First time I brought my truck here they repaired the issue, but broke the crank for my window. Informed them about it and they tried to make me pay for them braking it. I was able to have them fix that too. Tried to take my truck up a few other times and was told the wait was 5 days and as of today when I called 12 days until they would be able to get to my vehicle. Found a local shop that was able to get me in today. Too many variables with this place.
Hi, we're happy you found our staff to be so supportive during your experience here at Tonkin Hillsboro Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
1661246593
1
Edit.... I ended up having to replace my stereo which cost almost $1000. The Bluetooth and Onstar won't work which I was told did work. Both are safety issues. I brought the truck back in and they want to charge me close to $350 to reprogram it. I'm really starting to lose faith in the name "ron tonkin" . All they have to do is plug it in. I'm so sick of shady businesses. I just paid 36k at your store. What about the "3 month 3000 mile warranty" you said I had? Just a bunch of lies.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tonkin Hillsboro Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
1661247473
5
It was a great experience. We had Evan Thompson as our Salesman and he was amazing, main reason I purchased the car because he was very informative,helpful and put me at ease in the process.
I had my 2014 chevy truck towed in because the transmission was broken. (This is the 3rd transmission in 4yrs since purchasing truck new). $5000 again to fix, after spending this a year and 2 months ago at another chevy dealership I have decided to just sell the vehicle. Prior to towing it there they said they would look at it and give me a quote to fix and check for recalls, warrenty ect. Never mentioned a charge for quote. A week later they diagnose it as broken transmission. Now I am being charged 120$ for a diagnosis. When it arrived we told them the transmission was broken, $120 to confirm it wont shift. I wont ever buy another chevy truck. Thanks for nothing.
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