Sendellmitsubishi reviews

1598646339

Albert Schumacher

google

I apologize we were unable to obtain financing for your purchase; while we usually are able to accommodate most circumstances, occasionally there are circumstances beyond our control.

1598897287

1

Don't believe when they say guaranteed to put in a car because they tried for me and I'm still driving away in my old car.

1491132342

Marc Daniels, Sr.

google

1

I wish I could give this place a negative rating for service. Took my Lancer in to Sendell Mitsubishi in Greensburg for an airbag recall. Dropped my car off, when I picked it up the friend that drove me to pick it up followed my back to work. Upon arrival he informed me my passenger side tail lights weren't working. After checking my car over I found several dash lights out, passenger side tail lights and passenger side low beam out (all which were working when my car was dropped off for a routine recall). Contacted Sendell about the issue and they said bring it back so they could look at it. After "looking" at it they told me there were bulbs blown and a fuse blown, but offered no reason as to why. They told me they replaced the fuse and it blew again. When I told them all my lights were fine when I originally brought my car in for the recall they told me I must be wrong, it can't possibly be anything they did and for a diagnostic fee they would figure out what the problem was. I told them I was a tecnician at another dealership and I would trouble shoot their screw up myself. After getting into the dash board behind my radio (where they were working) I found they had pulled several wires on the back of my radio apart. The bare wires were grounding out against the radio chassis causing the fuse to blow. I repaired the wiring, changed the fuse and the blown bulbs and now everything works fine. The service advisor I talked to said "it can't be anything we did, we weren't working with the lights". Obviously he doesn't know that different circuits throughout a car share power and ground wires, OR.....he thought I didn't know that. Surprise, I did, and in a matter of about 30 mins I found what they screwed up and repaired what they wanted me to pay them to find, even know the diagnosis should have been free since it was their screw up that caused the problem. Bottom line is something as simple as an airbag change caused these problems, they refused to accept responsibility, basically told me I was wrong (as if I wouldn't know that half the lights in my car weren't working, especially being mechanic myself) and wanted me to pay for them to find their mistake. Since this happened I have sent them 3 emails and left 3 phone messages for the service manager, none were returned. I'm glad I didn't have to take it there for a big problem. I wouldn't suggest going to Sendell if you have ANY other options.

1614625401

Kelly Campbell

google

Thank you!

1617745849

5

EXCELLENT! QUICK car buying experience! Professional and accommodating. Highly recommended!

1541882703

Destrya Ott

google

They are awesome! Thank you for the great review.

1582849637

5

Kevin and Jay are awesome! I'm so happy to be apart of the Subaru family! They both went way out of their way for me and I cant thank them enough!!!!

1599250151

Amanda Johnson

google

I'm sorry to hear about your experience with the dealership. Please call me at your convenience. I would like to hear more about what happened.

1599774621

1

It's a shame I even have to give them one star. Do not recommend! These people do not want to sell anything!