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Landroverdublin
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Landroverdublin reviews
Information about Landroverdublin
4,15
165 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZNllxR2t3RRAB!2m1!1s0x0:0x31e4ed8c95523491!3m1!1s2@1:CIHM0ogKEICAgIDY6YqGkwE%7CCgwI2-fw5gUQ1oWZ_wI%7C?hl=en-US
Daniel J. Elbaz
google
https://www.google.com/maps/place/?q=place_id:ChIJj_WzL0yTOIgRkTRSlYzt5DE
Thank you for your feedback. Comments, such as yours, help us grow and serve our customers better. We certainly understand how you feel. MAG has recently installed a Customer Care Center to help further our mission to ensure your feedback is turned into action. We would greatly appreciate the opportunity for you to come back in so we can make it right, at your earliest convenience.
1538165065
2
I scheduled an appointment for an Oil Change and a diagnostic reading on the check engine light that has been illuminated for 3 months now. I was told the service would take 1.5 - 2 hours...I asked for a loaner when I scheduled the appointment over the phone. The service rep stated that loaners are only used for extended periods of service. I said fine, I would wait. After 2:45 I finally got my car back. When I asked what the diagnostic read on the check engine light, I was told they didn't check it. So, 2:45 hours for an oil change essentially....if you value your time, look elsewhere.
1505414625
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZeGJTYzhBRRAB!2m1!1s0x0:0x31e4ed8c95523491!3m1!1s2@1:CIHM0ogKEICAgIDYxbSc8AE%7CCgwIp5zy5gUQsuaByAM%7C?hl=en-US
Chrissy
google
https://www.google.com/maps/place/?q=place_id:ChIJj_WzL0yTOIgRkTRSlYzt5DE
Chris, We have shared your review with our management team and we would like to be in touch with you. In the meantime, if you would like to speak with someone directly, please call 614-889-2571 and ask for Shane Self our General Manager. Thank you for your time.
1505417806
2
Since they have moved to the interim building, no one is available to help.
1589547552
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjMEtPN1F3EAE!2m1!1s0x0:0x31e4ed8c95523491!3m1!1s2@1:CIHM0ogKEICAgIDc0KO7Qw%7CCgwIoKT69QUQ6OeDmAI%7C?hl=en-US
Denise Elayaseh
google
https://www.google.com/maps/place/?q=place_id:ChIJj_WzL0yTOIgRkTRSlYzt5DE
Hi Denise! Thank you so much for taking the time to share your experience with Drake and Nat! Congratulations on your new Range Rover! We look forward to working with you again in the future!
1589911968
5
Drake, I am very impressed! Not only was he very professional and very informative he made the process of buying my 2020 RANGE ROVER fun!! Thank you for all your assistance! Also, thank you to Nat in finance! Great team :)
1600290196
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDaklqOTJ3RRAB!2m1!1s0x0:0x31e4ed8c95523491!3m1!1s2@1:CIHM0ogKEICAgIDCjIj92wE%7CCgwIlPuJ-wUQqOjToAI%7C?hl=en-US
Katherine Butler
google
https://www.google.com/maps/place/?q=place_id:ChIJj_WzL0yTOIgRkTRSlYzt5DE
That's fantastic to hear Katherine! We're so glad that we were able to take care of you to the fullest extent! Midwestern Auto Group will be here for all your future needs as well. Thank you for taking the time to share your 5 star experience!
1600373559
5
As a first time Land Rover buyer, I am so happy we chose MAG. The sales staff is professional and accomodating. The excellent service does not end after you purchase a car-the service staff is also wonderful! The waiting area is clean, with private work areas. The staff kept me updated and offered me complimentary snacks & beverages throughout my wait.
1544541380
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZbWJQTHlBRRAB!2m1!1s0x0:0x31e4ed8c95523491!3m1!1s2@1:CIHM0ogKEICAgIDYmbPLyAE%7CCgwI9Jbx5gUQsujIpgM%7C?hl=en-US
Rob Hall
google
https://www.google.com/maps/place/?q=place_id:ChIJj_WzL0yTOIgRkTRSlYzt5DE
Rob, thank you for your feedback of our Range Rover service department. We apologize for not contacting you before you posted this. Each customer that visits MAG deserves a truly exceptional service experience and we hope to be able to make it right for you. We have sent your review to our management team and someone should be in contact with you shortly.
1544543682
1
Very disappointed in the MAG Range Rover service. I made an appointment 3 weeks out for scheduled service so that I could have a loaner car. When I showed up on Nov 20th, they told me there was a scheduling error and didnt have me on the schedule anymore and didnt have a loaner to fit me in. The service advisor was less then apologetic for the situation. I was able to make a new appointment for Dec 11, the first availability for a loaner car. So now I am here are MAG Range Rover and they are telling me they they dont have a loaner available. That people from last weeks appointments have not returned vehicles yet - today is a Tuesday. I asked for a new car to treat as a test drive and they couldnt do that. So, I am stuck sitting here in their waiting room. This is ridiculous. MAG service is awful. I wish I could give them 0 stars for this rating. Our other car is a BMW. I know these types of things would never happen at Kelly BMW.
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