I tried to get some engine work done from the place. I was working with John Costa, and he didn't seem to take my business seriously at all. A lot of times it would take days to get back to me for product information or when asking for a quote he wouldn't record what I asking for and a lot of times had to keep reminding him of what I wanted on the job. Almost to the point where he didn't want to do the project that I was asking for. Terrible customer service skills. I ended up canceling the job and going to find a different company that wants my money.
Scheduled a dyno session to get base line numbers on my supercharged g37. Went in car got setup on the dyno, they did a warm up pull which specified to rev the car to 7700rpm. After the first pull the dyno graph clearly shows the rpm is not being registered properly and graph starting falling before 7000rpm. So the operater tried playing around with ignition pickup wire but still didn't get it right. Did 2 more pulls both being revved to 7900rpm but the dyno results shows the rpm keeps falling off at 7000rpm even though the operater clearly knows he just revved the car to 7900rpm. Long story short none of my dyno numbers were accurate and instead realising their machine is working properly and being considerate they charged me the full $150 dyno even though their dyno equipment wasn't working properly. So I had to reschedule with another and pay to do it again. I don't consider that good customer service.
Found this place online several months ago and finally got the chance to stop in today while I was driving through the area. Wow... Impeccable! Right from the start I walked in and was greeted by Mike and given a very informative, non rushed or watered down tour of their facility. From race team, to speed shop, to unique automobile dealer this place is very professional. After the tour Mike introduced me to Regis to get some information on possibly doing some future modifications to my ride. I can't give a rating on the quality of their work as I'm yet to be a customer, but based on what I saw from their race cars to how pristine they keep their shop I have very good feeling that high expectations are met here! Will update if/once I get some work done here
I bought a hood for my c5 from these guys when the hood showed up it was completely scratched and cracked when I contacted them they offered to give me 100 bucks back. Now I have to pay a body shop to fix what could of been prevented with packaging I never had a problem with Katech or anderson composites. Beware of buying parts from these guys.
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