I attempted to buy a car here without luck The process started relatively well with a test drive and the salesmans technical knowledge was fine. I am a former BTCC driver which I never disclose. The difficulties started when trying to actually make the purchase which should have been simple as I had already decided to go ahead. I could not however get a price from the salesman. Their ultimate failure as a sales organization manifested itself when I called him to enquire as to the price and he entirely ignored the call and did not make the effort to call back. Deal over at that point and they lost out. I subsequently bought a more expensive alternate brand.
Eric Goldstein was responsive and informative in our email communications prior to my visit to the dealership, and once we were there, was patient and competent and helpful; Eric made the experience easy and pressure-free. His colleagues at the dealership all pitched in and helped -- they have a really nice team mentality at this place (which is not always the case at dealerships).
Dealership is not helpful when you have problems with your car (and you will have them the product is terrible) and has no record keeping system. I had to prove various things through emails and documents with members of their own staff to prove certain things were stated or purchased through them otherwise they would have tried to charge me for them. I would avoid this dealership and all the Miller Motor Cars dealerships.
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