Plazakiany reviews

1562211042

Od Do

google

Od, if there's anything we can do to mediate your experience please give us a call directly at (347) 554-6730. We look forward to hearing from you soon. Thank you.

1562596694

1

Horrible customer service.

1658249709

George Leet

google

George, I would like the opportunity to assist you and rectify this situation. Please contact me ASAP at 347-554-6704. Scott Bonforti Sales Manager Plaza AutoMall (347) 554-6704

1658253395

1

Good part is they do have good selection. Rest is bad. Bought many cars in years and had experience with different dealerships. Very pushy , as most which is ok. You must watch out when you sign your contract, they do try to ask you what your want your payment to be, do not reply to that! They will make that payment out of thin air! They do add things you do not ask for , like my contract had warranty that was few thousands extra on brand new car that has 10 years 100k miles! Plus few other things! Make sure you check , and make sure your car price is what you discussed! Make sure no extras added without your knowledge, they do not even bother explaining you or offering you that, in my case it was just added! I caught that , and they removed it , were not happy about it , and was telling me that it has to make sense for them! You are paying sticker price of the car, I'm sure it does! Also whenever you add something to your customer finance, you must offer him those options , at least he is aware! Next was we had an issue , had an accident was not able to get insurance same day, price was insane, and we postpone til next day ! End of story I ended up with problems with insurance because of their dishonesty, they do not care !They will lie and manipulate! Salesperson is less responsible , but at any place or any business , that I know, those who sold you will try to help!ZERO Customer service! Feels like you not in US and New York but in the middle of nowhere NO customer service at all! Here no one cares! I did had bad experience with this Plaza 18 years ago , they sold me a car that was in huge accident, no one mentioned! Decided to give them another try , and it was a huge mistake! Car was supposed to be delivered, did not happen! I was in rush , came home! PLASTIC piece of the door was missing! One of the mats were missing! Place is an absolute joke! Not to mention all bad intentions! I had to wait 3 days to get a car , because the lost keys, mess all around! Bought a car on Friday , by Monday no one cares, you can not reach anyone. Sales manager Chris, STAY AWAY , or be extra careful, very dishonest and manipulative! i called General manager , called left message, do not care ( Mohammed)! They will try to rip you off, next day you will not even be able to get in touch with anyone! I'm sure there are many other places, that are more honest ! HIGHLY NOT recommending them! Not a good place to do business! If you have problems with them report their dishonest business practice! Report to BBB, and other places , inform others! SO other people will not lose money or get fooled by them! Places like this must be investigated by General attorney office!

1633547916

Daisy Jones

google

5

OMG!!! Love plaza Kia, I Got a Telluride Lx and just love it. Such an upgrade from what I had. Thank you Isaiah.

1644105944

Sherill purcell

google

5

Thank you Sal For helping my friend Find the perfect car at the price that she wanted and delivering it to her house For her convenience.

1635203441

Gerald Licollari

google

1

WASTE OF TIME! Do not believe these people. And dont even go there because you will either waste your time or get robbed.