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Scottrobinsonhonda
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Scottrobinsonhonda reviews
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1303 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwOXRXX1hnEAE!2m1!1s0x0:0xcfdad67fad1cb124!3m1!1s2@1:CIHM0ogKEICAgID09tW_Xg%7CCgsIkqWC7gUQ6MyNcQ%7C?hl=en-US
Josh Harsin
google
https://www.google.com/maps/place/?q=place_id:ChIJa7wROtq0woARJLEcrX_W2s8
Thank you for your feedback. Here at Scott Robinson Honda, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Scott Robinson Honda Team
1572967370
1
Apparently Tony Sassadyan doesnt follow the standard of others when a deal is set. My girlfriend and I were promised a price and Interest rate by Freddie and as soon as she was by herself closing the deal they flipped it and raised the interest rate. My girlfriend took them for their word that this was normal. I will make it my mission to make sure everyone I come in contact with looking to purchase a new vehicle is aware of the shady business practices that are apparently normal here at Torrance Of Honda Scott Robinson.
1634586885
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHeUwyeER3EAE!2m1!1s0x0:0xcfdad67fad1cb124!3m1!1s2@1:CIHM0ogKEICAgICGyL2xDw%7CCgwIhaK3iwYQ2P67hQM%7C?hl=en-US
Joe
google
https://www.google.com/maps/place/?q=place_id:ChIJa7wROtq0woARJLEcrX_W2s8
We acknowledge your review and are currently looking into the events youve detailed.
1635190530
1
AVOID THIS PLACE. So i spent all day going back and forth with Ihab about their Civic Type R. I told him from the start Im very interested, but not with the current markups as theyre too high. So he replies with "internet customers markup is $1,000 + package fees. He even added the pricing himself and said "total is MSRP + $3,985." I thought I had a great deal in the works. I then said how I didnt want any of the packages, but he didnt reply back. I then emailed again saying i have a trade in if itll help, and he instantly asks me when do you want to come into the dealership? I told him im heading over right now. I get there and he almost pretends he wasnt expecting me and asked twice if we had talked. Like yes? All day today? So he shows me the cars and tells me their price which is with the markup price of $10,000 + package fees for a total of $53,000. But i was so confused because in our conversation together he told me "internet customer markup is $1,000". I showed him our email convo on my phone. All he says is oh... and he didnt even apologize. He wouldnt honor the price he quoted me, wasted my entire day and got my hopes up for nothing. The least he couldve done is atleast try to give me the best deal he could right then and there if he really did make a mistake and felt bad about it, but nope. All Honda dealers in or near Torrance are some of the worst in terms of customer service, but this just takes the cake. Also as I was leaving he proceeded to argue with 2 salesman right in the front of their lot. Very unprofessional and very rude for a manager type position. We literally went back and forth through email, but when I show up on the lot I'm treated like a stranger. This place needs a hard lesson on customer service.
1517601453
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBbzlyWERBEAE!2m1!1s0x0:0xcfdad67fad1cb124!3m1!1s2@1:CIHM0ogKEICAgIDAo9rXDA%7CCgwIrYXT0wUQwIOzsgM%7C?hl=en-US
Carlos Calderon
google
https://www.google.com/maps/place/?q=place_id:ChIJa7wROtq0woARJLEcrX_W2s8
5
Muy buena atencion
1482548304
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBamQzeEpBEAE!2m1!1s0x0:0xcfdad67fad1cb124!3m1!1s2@1:CIHM0ogKEICAgICAjd3xJA%7CCgsI0Mj3wgUQwMXvcw%7C?hl=en-US
Julio Camacho
google
https://www.google.com/maps/place/?q=place_id:ChIJa7wROtq0woARJLEcrX_W2s8
5
Mike Martello was amazing! He was very accomadating and cordial in my search for a new vehicle. He was incredibly knowledgeable of the different models and trims available, given I didn't know what I was looking for coming in to the dealer. He helped me compare and evaluate all the choices and made appropriate recommendations for what best fit my needs and budget. I'm incredible satisfied with the customer service and attention I was given even before coming in through email and text communication. I will highly recommend friends and family to visit Mike at Scott Robinson and I will definitely be a repeat customer!
1528486790
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBLWFxWWJnEAE!2m1!1s0x0:0xcfdad67fad1cb124!3m1!1s2@1:CIHM0ogKEICAgIDA-aqYbg%7CCgwIhrfr2AUQwIWGpQM%7C?hl=en-US
B C
google
https://www.google.com/maps/place/?q=place_id:ChIJa7wROtq0woARJLEcrX_W2s8
2
Hate to give them a low rating...but my experience here was patently awful....in fact they even "lost" a lease vehicle I turned in. No help at all from management...... finally got "saved" by a sales manager...but I wouldn't buy from them....
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