Hello, We appreciate your strong recommendation for us and kind comments. We would like to wish you congratulations on your purchase. Your rating for us is concerning and if there was anything in particular you'd like to discuss, please feel free to reach out to us directly at your convenience. Best, Management
1569181464
3
I purchased a new fiat from Fiat of Larchmont (my second Fiat from this dealership) I will tell you that I found the people at the Larchmont dealership to be very pleasant to deal with, very professional, and available to respond to questions. In a day and age where car dealers have a less than stellar reputation (probably just above going to a dentist), I enjoyed working with this particular dealer. In fact, the reason I purchased this car was because of the dealer. I think they go the extra mile, sell a terrific car, and their way of negotiation left me feeling good about the value I received. This is very much the opposite of the other car dealerships I have dealt with in the past. HIGHLY RECOMMENDED! sc
We appreciate your review, Chris! We'll pass along your feedback to our management team so we can work on making our parking more convenient. We hope to see you again, just let us know if we can be of service in the future!
1497642024
3
Typical car dealership with inventory but tough place to park
Hi Donna! Thank you so much for your amazing review! We are so happy that you had such a magical experience at our dealership! We look forward to working with you again in the future.
Hello Stephanie, Thank you for reaching out to us about your situation. I am troubled to learn that you had a horrible experience shopping for a vehicle. Our customers are our top priority and rest assured that we will do our best to resolve any of your concerns. Please reach out to me at your earliest convenience so we can discuss a way to work toward a solution. I appreciate your time. Best Regards, Management
1521929709
1
Horrible experience. I normally would never comment on someones service in this manner but I have been so annoyed by this experience that I had to share it. I visited Alfa Larchmont and was serviced by Eric Nazarov a poor excuse of a "sales rep" who showed absolutely no interest in actually selling a car. He was unwilling to go for a test drive and was reluctant to even open the floor model so we could check it out claiming he "did not have access to the keys". He made no attempt to share any benefits or features of the cars and looked annoyed that he was even having to service us. We were looking to downsize from our current Land Rover and when we saw the recent Alfa commercials we decided to stop in on a whim. The experience was so uncomfortable that we decided to just leave. Unable to comment on the actual performance of any cars but there are plenty of luxury dealerships in very close proximity that would bend over backwards for their customers. If management is unable to identify such an obvious issue on their own sales floor or worse if this is what is accepted as part of their selling culture than I can only imagine what type of service you can expect moving forward. If your still interested in an Alfa shop elsewhere or skip this company completely.
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