Thank you for your review, William. We're sorry you didn't have a better experience, and we'd like to see what we can do turn this around for you. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
1638566110
1
My Porsche went in 3 times. Once for 20 days, once for 50 days (no loaner/ some phone calls unanswered). After bills totaling S10,000 plus, the sensors wrre finally fixed(??), the Fiel Door system still not working properly. Avoid their service at all costs.
Our customers are our top priority and your feedback is greatly appreciated. All of us at Porsche Orland Park, A Joe Rizza Dealership are glad to have you as a customer.
Andre, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.
1657989694
5
Fast service, had paperwork ready & waiting ! Runs more responsively for sure .
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
1660338937
1
We just bought a car from this dealership and are very disappointed. We bought a used car that was in good condition and only had 5K miles on it. When we test drove the car, it smelled like a new car. Initially the car was fine, but after a few days now the car reeks of smoke. They clearly tried to mask the smell to sell the car and now we have a car that smells horrendous. Would not recommend buying a car from this dealership, we now feel like they are not trustworthy.
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