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Maseratiofdownersgrove
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4,18
61 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5bXNPQ0JREAE!2m1!1s0x0:0xf5e3c13edf5db56a!3m1!1s2@1:CIHM0ogKEICAgIDymsOCBQ%7CCgwIv8OBggYQ6MiG0gI%7C?hl=en-US
Linda Apodaca
google
https://www.google.com/maps/place/?q=place_id:ChIJLcDS-bNPDogRarVd3z7B4_U
2
I had a job interview with Tom and he was great. The sales manager on the other hand I was disappointed because I was kindly brushed off for a younger candidate.
1626901310
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhc1BtUTVRRRAB!2m1!1s0x0:0xf5e3c13edf5db56a!3m1!1s2@1:CIHM0ogKEICAgICasPmQ5QE%7CCgwIvpbihwYQ-NPQqAE%7C?hl=en-US
Xpnsv taste
google
https://www.google.com/maps/place/?q=place_id:ChIJLcDS-bNPDogRarVd3z7B4_U
1
This has to been a training dealership to go train people and eventually become car salesmen. I purchased a car online and took weeks for it to ship!! Why did it take so long to ship, they forget to send additional paperwork to the notary and had to send more docs to be signed. Once received, the check engine light was on and its was CPOd. Imagine purchasing a CPO for the dashboard to look like its X-Mas!!!! Called the salesman and NO ANSWER. Called Finance Manager NO ANSWER. Took it to my local dealership for the code to read LARGE EXPANSION LEAK!!! That should of been caught during the Certification. At the time, nails were found in the rear tires. NAPLETON IS A JOKE!! My local dealer is reaching out to corporate to see what joker they have hiring and managing this dealership. So, now we are here 10 weeks later and I STILL dont have a license plate!!! The brainiacs havent figured out how to issue me and new temporary plate!! I messaged my salesman and he sends me another form to sign in which I have to send back to hopefully get my real license plate. My paperwork NEVER included my CPO Report. When I asked for it, 10 weeks of waiting, I get a service report from 11/2020!!! These people who work at a MASERATI DEALERSHIP dont know the difference between a service record and CPO checklist. UNREAL!!!! It took a month for my rep to even acknowledge my messages. Still waiting for my CPO report, license plate, tire package to reflect my name. DONT EVER BUY ANYTHING FROM THIS PLACE!!! Dont ever take a test drive, theyll mess that up too!!! I wish I could post the convo Ive had with these people, everything is through text to have everything in writing because of situations like this!!
1542715215
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJNGZ1ajF3RRAB!2m1!1s0x0:0xf5e3c13edf5db56a!3m1!1s2@1:CIHM0ogKEICAgICI4fuj1wE%7CCgwIz-7P3wUQlMm-owM%7C?hl=en-US
Vincent Luisi, Jr.
google
https://www.google.com/maps/place/?q=place_id:ChIJLcDS-bNPDogRarVd3z7B4_U
5
Paul Sidorski In the Sales Department not only knows the product but treats you like family to ensure that you are completely satisfied with your purchase of a vehicle with Napleton. Thanks Paul!!! Dora the finance manager made sure everything regarding the transaction was smooth and accurate. She was very professional and friendly. Would definitely recommend friends and Family.
1608785447
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTbHBMNHZnRRAB!2m1!1s0x0:0xf5e3c13edf5db56a!3m1!1s2@1:CIHM0ogKEICAgIDSlpL4vgE%7CCgwIp7yQ_wUQ0MqhnQM%7C?hl=en-US
Brenda Goudy
google
https://www.google.com/maps/place/?q=place_id:ChIJLcDS-bNPDogRarVd3z7B4_U
5
From start to finish very professional. Everyone was polite and they helped me get in new Lexus for Xmas. I wasnt given run arounds and glad I found them. Next purchase and all car purchases will be from them.
1611159177
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5NUpfb3pBRRAB!2m1!1s0x0:0xf5e3c13edf5db56a!3m1!1s2@1:CIHM0ogKEICAgICy5J_ozAE%7CCgwIia2hgAYQ4NThqwM%7C?hl=en-US
Victor Henley
google
https://www.google.com/maps/place/?q=place_id:ChIJLcDS-bNPDogRarVd3z7B4_U
1
Beware when purchasing a preowned vehicle from this dealership. My sales person was great, and even the GM, Perry Galecki, was good...at first. When working through the sales process, Perry communicated frequently and timely, but after my car was delivered in Texas and there were some issues, he would never respond and still hasn't completely to the issues to this day. The car was delivered missing the promised 2nd key, was missing the wheel lock key, had an undisclosed chip in the windshield, and my title/registration paperwork got completely screwed up with the state of Texas, causing me to not drive legally for weeks. I would really reconsider buying a vehicle remotely from them, at least while Perry is still there because your issues won't be resolved and not much you can do.
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