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Rnrautogroup
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Rnrautogroup reviews
Information about Rnrautogroup
4,59
261 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBNTRmMDZBRRAB!2m1!1s0x0:0xc50666cfb1f0f749!3m1!1s2@1:CIHM0ogKEICAgICA54f06AE%7CCgwIuK3l3QUQ4JfUygE%7C?hl=en-US
William Houseknecht
google
https://www.google.com/maps/place/?q=place_id:ChIJY8Tz6eHoxYkRSffwsc9mBsU
William thank you for taking the time to review our dealership. Im sorry we were unable to provide a 5 star experience, but without any details I cannot correct the situation. Please call me at (570) 385-2881 to discuss what occurred. I will do whatever I can to ensure you are satisfied. Thanks
1538871252
2
My car was in a accident on September 6 and i have never have problem. With the auto body department but this time i did it took them almost 2 weeks to get the parts and another 2 weeks to get my car back to me. Unreal and when i got my car back they never put the air filter in. I called them to tell them that snd they said come back tomorrow. I said forget that and went and bought a air filter and put it in myself. If i ever get in a accident i will be going to a different shop. Thank you and please don't call me back.
1584808407
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjbmNURjZBRRAB!2m1!1s0x0:0xc50666cfb1f0f749!3m1!1s2@1:CIHM0ogKEICAgICcncTF6AE%7CCgsI14PZ8wUQgPqdSg%7C?hl=en-US
Marissa McGovern
google
https://www.google.com/maps/place/?q=place_id:ChIJY8Tz6eHoxYkRSffwsc9mBsU
Marissa, sorry to hear about our mistake. We will make the necessary changes to ensure we are more thorough going forward. Unfortunately we are working with limited manpower right now. Thanks for your feedback
1588550467
2
Steve Powley was friendly and helpful, but Im not too pleased with the overall service. My van was there for repairs after being hit. When I took it in the back up sensors were not working. They had my van for 4 days. I went to pick it up and asked what was wrong with the sensors. They never even made sure they were working before I went to pick up my van. So now I have to take it back in again so they can figure out what is wrong with the sensors.
1523321952
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBbHBiNFN3EAE!2m1!1s0x0:0xc50666cfb1f0f749!3m1!1s2@1:CIHM0ogKEICAgIDAlpb4Sw%7CCgwI4Jiw1gUQwL7R3wE%7C?hl=en-US
Bill Webber
google
https://www.google.com/maps/place/?q=place_id:ChIJY8Tz6eHoxYkRSffwsc9mBsU
Thanks Bill! I appreciate you taking the time to review our dealership, and more importantly, choosing us to serve your automotive needs.
1523326207
5
great people to do business with
1562690552
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURrLThuazdnRRAB!2m1!1s0x0:0xc50666cfb1f0f749!3m1!1s2@1:CIHM0ogKEICAgIDk-8nk7gE%7CCgwI-IeT6QUQsPT5wAI%7C?hl=en-US
R S#1
google
https://www.google.com/maps/place/?q=place_id:ChIJY8Tz6eHoxYkRSffwsc9mBsU
Thank you for choosing our dealership! Our team looks forward to serving you in the future.
1562691351
5
First time at this dealer, was looking for a new Silverado, everything was quick & painless, salesman was knowledgeable about the truck, everyone was polite. Thanks
1536857072
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3N2VPVW1RRRAB!2m1!1s0x0:0xc50666cfb1f0f749!3m1!1s2@1:CIHM0ogKEICAgICw7eOUmQE%7CCgwI8Kfq3AUQ2L6gowM%7C?hl=en-US
Joan Jones
google
https://www.google.com/maps/place/?q=place_id:ChIJY8Tz6eHoxYkRSffwsc9mBsU
Joan, thank you for taking the time to speak with me today. As you stated, you have been a client for many years and have been very happy with the service our team has provided. Unfortunately on this occasion, we simply dropped the ball. Please accept my apology for this. As you and I discussed, I will take corrective action with our team members to ensure better communication between our clients and service reps. I appreciate your insight and the fact that you will allow us the opportunity to serve you in the future. Thanks again.
1537031192
1
I always dealt with R & R. Never ever had any problems till recently. I always recommended them to family and friends about their great service. Made an appointment to have my brakes checked, had to cancel appointments due to power steering Would of had to bring it in on a flatbed. Explained this to the person who answered. Had a friend fix the power steering. Called back and this woman stated, that I would have to wait 8 days to have it checked. Never ever had a problem. I can not wait 8 days to have it checked. Not going to place someone life in danger due to faulty breaks. Made another appointment with another garage they had me in, in 2 days. Very disappointed with R &&R service department.
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