I got back my car dirty not wash not detailed and body work poor. I have off white leather interior black spots from paint all over seats. No eye for detail and no care Auto Body guys throw your parts in the back seats. Also juice or coffee stains on speakers, shouldn't have to clean up behind your employees. Schlager did their best to correct problem still not Happy.
I keep hoping for better results and improvement in their performance and customer service. Not the Easter egg hunt I wanted. I have to check for what they damaged each time they repaired something. I roll the dice and lose every time I use this auto body repair mechanic. Not encouraging when I try to fuel car and discover fuel cap door has been disconnected. I thought the changed GPS settings, missing gallons of gas, changed radio configuration, additional rust and reversed door handle were the worst of the last repair. Appears they took my car for a road trip. Last time, I found hidden razor blades and broken glass in car after rear window replaced. They are friendly enough when I am there in person but never call, SMS, or email updates. Need to schedule repairs weeks in advance then takes weeks before the vehicle is ready. Get your MBTA pass and Lyft or Uber smartphone app ready as you will need it for a month while you wait to hear about your repair status. I use them because of the walking distance from home or MBTA station and endorsed by my auto insurance.
I brought my 2010 Honda CRV in on a Monday with a dent in the door.I was told it should be finished by Friday,it was actually done by Wednesday You couldn't tell it was ever in an accident. Great people, great work,definitely would recommend to anyone. Thanks Guys :-)
I ended up at Schlager's after getting into an accident, as they were the closest in-network shop for Progressive. Since then, I haven't gone anywhere else. Schlager's has been wonderful for routine maintenance and the standard old-car woes I've experienced with my ten year old civic coupe. Nick, my go-to guy for their repair department, has been a godsend; explaining everything to me, giving me very accurate ballparks on repair costs, and keeping me well informed about my car's progress. Their repair work after my accident was top notch - my replaced front-end made the car look better than it did when I bought it. A few days ago, my alternator died after being replaced 5 months earlier by Schlager's. They replaced the defective alternator free of charge, and squeezed me in as soon as the mechanics were in, so I could get back on the road. I can't say enough good things about my experience with Schlagers. While I haven't had the pleasure of having them tow my car, I have met a bunch of the towing guys while I've been in for repairs, and they all seem to be genuinely good and down-to-earth people. I would trust my towing needs to them in a heartbeat. If you're looking for towing or repairs in Quincy, don't bother with anyone else. I'd wager that you won't find the same level of customer service, quality of work, or attention to detail anywhere else.
They charge you $50 a day to hold your car, I don't think any parking spot is worth that much in Quincy.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.