We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (888) 202-8424. We hope to hear from you.
1558454473
1
Pushy to the point of harassment. I came in just to test drive a car, said that I was not particularly interested in it and they still keep emailing me and calling me all the time about it. I had to block their email and phone number, because these sketchy sales people dont seem to understand the word no.
Yolanda, we are deeply disappointed by your experience at Maserati of Stevens Creek. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (888) 202-8424 to discuss what we can do to help.
1579118152
1
Replace battery didnt wash my car my dashboard out of my order Hannah Welsh said my car needed gas I said yes I Ill pay she did not fuel my car
Sai, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Maserati Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!
1634461651
5
I just purchased my 2022 Leavnte Modena from here. It was an awesome experience working with Roman and Geroge!!
Larry, thank you for taking the time to leave us feedback. We deeply regret that your experience with us was not a positive one. If you are willing, please reach out to us at (408) 983-5400 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
1516413410
1
Our experience at this location was bad. We were totally ignored for the first hour and half. We approached a employee in the cabin and asked if we could be helped, he said we are busy today and some one will be with you shortly. We were finally helped after 2 hours of wait and still the car that we were interested was not there. Anyways we still bought the new 2017 lavente in different color, since I had promised my family to buy one today. Later we found out that the employee that we contacted earlier for help was the GM of that location. Very unprofessional service. After all this we were not at all satisfied with the way they serviced our car before we pulled out with it. So it took them 4 days after all this to service the car properly. The only professional person there was Mr. Curtis, he apologized to us many many times and was there with us the whole last hours of our car delivery time. We also sent an email to the president of the company, Mr.Patrick but till today no response. Over all we are talking about The Maserati, one of the high end cars and service is poor. We are very disappointed over all.
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