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Napletonporscherockford
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Napletonporscherockford reviews
Information about Napletonporscherockford
4,34
53 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2LWNfU1FBEAE!2m1!1s0x0:0xdd7ca2a06f7f7147!3m1!1s2@1:CIHM0ogKEICAgID6-c_SQA%7CCgwImZPwigYQ4I6NtgI%7C?hl=en-US
Jessica Truman
google
https://www.google.com/maps/place/?q=place_id:ChIJx0S-baq5CIgRR3F_b6CifN0
1
Ive had the most unprofessional experience.so lets start back on august 5th I took my vehicle to get a new fuel tank cover put on which I was told by my unprofessional and rude advisor Ryan that I was paying for everything so when I picked up my vehicle it wouldnt be a balance due.literally a month later I had to go there and see if my other fuel tank had came in which Ryan my unprofessional advisor was suppose to let me know it was there which he didnt who know how long my part was just sitting there was he ever going to call me to let me know that the parts was in since I paided you guys?to sum it up Im pretty sure you guys got me out of a extra $222 for no reason at all and Ryan needs to be talked too about how he handles customers no matter the race!
1533755679
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRd2FEbE5REAE!2m1!1s0x0:0xdd7ca2a06f7f7147!3m1!1s2@1:CIHM0ogKEICAgIDQwaDlNQ%7CCgwIn4Kt2wUQgKeEmwM%7C?hl=en-US
Cam Calloway
google
https://www.google.com/maps/place/?q=place_id:ChIJx0S-baq5CIgRR3F_b6CifN0
1
ON November 9, 2017 I drove from Madison, Wisconsin to this Napleton Dealer to purchase a used 2008 Hummer H3. I had done my research and felt this was the best choice. WHAT A HUGE $10,000 mistake! I attached images to further solidify this rating. I previously called and set a schedule to come in. I brought my daughter so she could experience the purchasing process. I was not coming to place a down payment, nor finance. I was outright purchasing this vehicle. Upon arrival, the salesmen (about 4 of them), stood in a group at a distance away from the door. No one approached us. An employee coming from the outside [cold] greeted us. Please keep in mind, this whole time, I have a $10,000 plus cashiers check in my coat pocket, ready to give to this place. We were finally approached by a salesman and this was not who I spoke to over the phone. Initially, the conversation was blah'ish UNTIL I mentioned that I came to ACTUALLY purchase the before-mentioned vehicle. Ah, there's the smiles, pleasant attitude and care for something to drink. Advance up to July 27, 2018 from under a year and only 14,000 miles later, I have a hole, yes an actual hole in my engine block. The local dealership that would repair this type of vehicle quoted me $6900.00 for a replacement engine, labor and tax. I was very upset so I called NAPLETON AUTO GROUP AT 505 N. Perryville in Rockford back (twice, mind you) and emailed them. In short, there is nothing that they can or will be willing to do to make this right with me. Nothing. I am a single father, proudly served this country, worked very hard for the money I made, and this is the treatment. If this would happen to someone outright buying a vehicle from Napleton, what do you think would be your buying experience will be? You do the math: $10, 574. 14 at 14,000 miles. Would you be happy? I am regular 9-to-5 hardworking American like most of you. I don't have money to just give away. Now I have to borrow different friends' vehicles to get to work EVERYDAY, get my daughter to work, grocery shopping anything that requires a vehicle, I have to borrow someone elses'. Thank you Napleton Autowerks in Rockford, Illinois for showing me that a smile and a handshake after the knowledge of an easy sale is the most financially dangerous risk that you can take.
1457986546
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRdjduRkZnEAE!2m1!1s0x0:0xdd7ca2a06f7f7147!3m1!1s2@1:CIHM0ogKEICAgIDQv7nFFg%7CCgwI8rectwUQgNTdpQI%7C?hl=en-US
TERRI JOHNSON
google
https://www.google.com/maps/place/?q=place_id:ChIJx0S-baq5CIgRR3F_b6CifN0
5
Troy Vail and Napleton Porche...First class and first Rate professionals.. Troy Vail really know and loves his product.
1557768578
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZM3NDTkVBEAE!2m1!1s0x0:0xdd7ca2a06f7f7147!3m1!1s2@1:CIHM0ogKEICAgIDY3sCNEA%7CCgsIgtPm5gUQ-KWySA%7C?hl=en-US
Jerry Duncan
google
https://www.google.com/maps/place/?q=place_id:ChIJx0S-baq5CIgRR3F_b6CifN0
Thank you for your 5 star review! We truly appreciate it.
1637104241
5
All you expect
1539808379
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR3bHVqWmJ3EAE!2m1!1s0x0:0xdd7ca2a06f7f7147!3m1!1s2@1:CIHM0ogKEICAgIDwlujZbw%7CCgwI-7ie3gUQgIvtiQM%7C?hl=en-US
Norma Fuchs
google
https://www.google.com/maps/place/?q=place_id:ChIJx0S-baq5CIgRR3F_b6CifN0
3
Low inventory of sporty Porsche and no salesman on duty.
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