Hello Landy First wed like to apologize again for the mix up. We pride ourselves on being helpful and giving the best service we can, but we obviously failed you. We thought we clarified the purpose of the consultation was to go over our class schedule. We have proudly served Milpitas and the surrounding communities for over 15 years and this is the worst review weve ever received. We need to do better and will do better. On our end we will learn from this mistake and work hard to improve our communications and customer service. I am sure theres not much we can do or say at this point to help ease your disappointment but as mentioned in the communication, we can still offer you a free class but our policy is with a consultation before trying any group classes. We hope we can make this right for you. Sincerely, Rudi Ott Owner/Head Coach
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Coach Rudi sent me a text that offer voucher for free class pass and let me pick the class schedule on 4:30pm. And on that day kept sending me message that ask me come to gym 20 minutes early, then I arrived on 4:15pm and they told me no class on 4:30, asked me come back on 5:30. Their service is really bad, and didn't want to make up for me, even try to blame on me about miss communication ( I save all texts for proof )and ask me to come back again, it just waste my time ! if they don't have class on 4:30, why ask me to come early?! they just trick new people come and not offer good service. Very terrible service, the worst gym in Milpitas, don't go.
High quality Muay Thai and kickboxing training from professional fighters, ranging from (online & outdoor) beginner courses to full on fight training (during normal, non-COVID-19 operations). It's a strong community of people who love the sport without the ego. Coach Rudi runs the fight team and he doesn't mess around. He keeps it fun, but safe. He pushes us hard but keeps things under control. He also plays the best underground hip hop music when we train! I especially love the women on the fight team. It's all love and respect. We genuinely support each other and give each other props when a clean and controlled strike is landed. I also love that my membership includes access to all 5 of the Smash Gyms in the Bay Area, so it's well worth it!
6 weeks of Weight Loss Challenge Advertisement hype on Facebook attracted me to book an appointment with Smash Gyms Milpitas. Nannette Noble helped me better understand the types of memberships and the contracts terms and conditions. $499 for 6 Weeks of Weight Loss Challenge and if you like to continue further then $199 on monthly basis which was way too pricey!!! They dont have any machines, absolute shabby and old fitness centre.
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