Awful awful customer service. Two alloy wheels damaged while changing all tyres on my car. Fiat Desire wouldn't accept full responsibility for badly done work. I have been offered "good will gesture" to restore one of the damaged wheel, after couple of hours of arguing with desire staff. I wouldn't use or recommend your services to anyone. Save yourself money and time and find a better car service because this one isn't it!!
Poor sales experience. Car I wanted to buy had 4 tyres each one a different make- refusal to rectify this by sales person. Part exchange price was by far the lowest I had received from other dealers, with no real negotiation room. Very disappointed and time wasting.
Hi Caroline, Thank you for leaving a 5 Star Review. We really appreciate you spending your time to leave a review. We are really happy to hear that you had a great experience at Desira Heigham Street. Again, thank you so much - we look forward to seeing you again. Kindest regards.
1583398566
5
Excellent service from Perry . Even cleaned the car..
Hi Russell, Thank you for your 5 Star Review. We really appreciate you spending your time to leave a review and glad that you had a great experience at our Heigham Street branch. Thank you so much - we look forward to seeing you again.
1601550451
5
Excellent service and a very friendly atmosphere. Highly recommended.
Hi Rob, Thank you for your 3 Star Review. We really appreciate you spending your time to write a review. We are so sorry for the experience you had. Notes of your comments have ben taken for future improvements. If you don't mind, could you email us, telling us what we could have done better? If you could let us know via [email protected], that would be a great help. Thank you so much - we look forward to seeing you again. Kindest Regards.
1556784454
3
They should offer you a cup of coffee when buying a car and or collecting one. The toilet looks grubby in places, the hand basin for example. On the other hand Desira Suzuki are very good with offering refreshment.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.