I purchased 2013 Silverado last year at Kelsey with Goodyear tires manufactured in February of 2015. All 4 tires are splitting at the rim up to 3/16". They are Goodyear Forteras. The dealership service manager said they are not covered under the manufacture's warranty because the tire manufacture date falls 5 weeks out side of the recall date. When I called Goodyear; they sent me a claim number and gave me another dealer that can help me in Florence. I know now who to purchase my next vehicle from.
Chris and Shelby at the Kelsey Chevrolet bodyshop provided great work on my Malibu when I recently brought it in for repair. And they helped me save a lot of expense through their process. I would recommend them anytime.
Ive been shopping around for the "right" vehicle since last October. I finally found one this morning here. After being there for 4 hours, waiting patiently while the used car manager worked diligently to get my numbers where they were perfect for me. Had a few things to do, so he said it was ok to leave. As I was getting ready to go back a bit later, I get a text saying the vehicle was sold to another party. It wasnt sold thru the used car dept either, so the dealership lacks in communication! The keys were on my salesmans desk as well. Some other salesmen came and grabbed the keys, without finding out that there was a deal on the table. The lack of communication and care given puts this dealership in the same category as a few others in the area. I would NOT recommend this place to anyone!! Even after confronting managers about this situation, all that was said was, "it happens". Thats a lot of BS. I leave there empty handed, and with hits on my credit report. No offer to try and make up for it with a similar priced vehicle either.
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