I am so sorry for your experience at the dealership. Due to high holiday volume we were unable to meet your needs as quickly as we should. Please call me directly so that I can offer you the service that we strive to provide to all our customers. We take this very seriously. My Name Is ,Dean Tuccillo, and I am General Mgr.and my direct phone is (908)722-2500 ext 223 or email is [email protected]
1577116767
1
I'm not convinced these cars are actually for sale. Waited here for 15 mins without so much as a sideways glance. Waste your time in a more productive by going to any car dealer outside of this network.
Mr. Gannon I am so sorry we could not help you and treat you as a valued customer. Please call the General Mgr. Dean Tuccillo at (908)722-2500 extension 223 . I am sure we can make you a happy customer and answer all your question.
1596491425
1
Wow! Its true. I don't think these salesmen actually care about selling cars. I called to ask a simple question about the exact car I'm interested in and ready to purchase and it was like pulling teeth. I'm sorry, if you don't like your job, you should find a different one. I will take my business to another dealership and have them ship the car to me. I wonder if the owner of this dealership knows he is losing customers?
I had a fantastic experience with this dealer and with the sale agent Chris West during the purchase of my very first Maserati car. I was very comfortable negotiating with Chris while also discussing my limitations without ever feeling that I had stepped into the wrong dealer, which in my experience is not at all always the case with most of the high end luxury car dealers in the tri-state area. At the same time, they were never pushy, and in fact they hold the car for few days as I was making my decision. I will certainly consider Fullerton to be my first choice for my next Italian car.
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