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Jaguarchicago
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Jaguarchicago reviews
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4,20
88 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjdVkyQ29nRRAB!2m1!1s0x0:0x45fb6c68be5f394!3m1!1s2@1:CIHM0ogKEICAgIDcuY2CogE%7CCgwIqIOg9wUQgOvAugI%7C?hl=en-US
joe black
google
https://www.google.com/maps/place/?q=place_id:ChIJi__UnMLSD4gRlPPli8a2XwQ
Hi there Joe! Some may find the task of purchasing a luxury car daunting at first, but manufacturers offer many incentives and monthly specials to help you narrow down which vehicle is right for you. Plus, we have a wide array of pre-owned and CPO vehicles that can work around anyone's budget! If you're interested in exploring some options, feel free to reach out to us at 773-227-3200. Our consultants are standing by!
1592325081
1
Cars are overpriced
1621999026
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxbUwyN1pnEAE!2m1!1s0x0:0x45fb6c68be5f394!3m1!1s2@1:CIHM0ogKEICAgICqmL27Zg%7CCgwIsvu2hQYQ6M64lwI%7C?hl=en-US
Vaibhav Singh
google
https://www.google.com/maps/place/?q=place_id:ChIJi__UnMLSD4gRlPPli8a2XwQ
1
Today was my second visit to Jaguar/Land Rover Chicago and the experience was far from satisfactory to say the least. The customer service rep, Hugh who checked in my car not only was rude, but also misinformed. When checking-in I asked Hugh if someone could answer a few technical questions I had about my Jag and he promised to schedule a 10-15 min session with a technician at pick up. However, when I arrived to pick the car I was told I will be charged $195/hr regardless of what/how many questions I had since I did not purchase the car from that dealership. Which is appalling. I've owned non-Jag cars and had never heard anything like that before. Further, when I requested Hugh to have a technician show me if the issue (that I had to come in for the second time) was fixed, not only did he vehemently decline, but even had the audacity to tell me I was 'nit-picking'! He then advised me to 'drive around' and come back if the issue persists. I was even refused their official e-mail id upon request. I found this really offensive and requested to speak with the manager, Daryl, who later apologized for Hugh's behavior however, did not offer to get the questions I had about my Jag answered without being charged. Very disappointing, I thought Jaguar was a premium brand, i.e., premium service. Having said that, since my experience during the first visit at this dealership was fairly decent, I will give them a second chance (may be Hugh was having a long day) and update this review depending on how my next visit goes, which, given the latest experience, I hope does not happen anytime soon.
1462158901
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnN1pia1VnEAE!2m1!1s0x0:0x45fb6c68be5f394!3m1!1s2@1:CIHM0ogKEICAgIDg7ZbkUg%7CCgwItYybuQUQwJry1QI%7C?hl=en-US
Isaac Hastings
google
https://www.google.com/maps/place/?q=place_id:ChIJi__UnMLSD4gRlPPli8a2XwQ
5
I drove from out of state to buy a particular land rover. Brandon was great to work with throughout the whole process. Highly recommended.
1485279371
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURneXRuZTV3RRAB!2m1!1s0x0:0x45fb6c68be5f394!3m1!1s2@1:CIHM0ogKEICAgIDgytne5wE%7CCgwIi6GexAUQgPzrjgI%7C?hl=en-US
Eric Vaughn-Shobey
google
https://www.google.com/maps/place/?q=place_id:ChIJi__UnMLSD4gRlPPli8a2XwQ
5
Best car buying experience my wife and I have ever had. Colin Cibulka took great care of us and is a pleasure to work with. Thanks Colin!
1484794872
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBNHRfY3ZnRRAB!2m1!1s0x0:0x45fb6c68be5f394!3m1!1s2@1:CIHM0ogKEICAgICA4t_cvgE%7CCgwI-NeAxAUQwNT9ugM%7C?hl=en-US
dee will
google
https://www.google.com/maps/place/?q=place_id:ChIJi__UnMLSD4gRlPPli8a2XwQ
1
I bought a Range Rover Sport from Howard Orloff a couple of years ago. I researched online and found the perfect vehicle. My wife and I went there and was amazed by there hospitality and professionalism. Fast-forward to late 2016. I was in the market for another vehicle; the Jaguar XF. We decided Howard Orloff again. Same routine as before and found our vehicle. We purchased the car in November; certified pre-owned. Staff was again; amazing. January; rear-view camera went out. Contacted dealer; they told me to bring the car in; covered by warranty. I took the car in Saturday morning. The Service Specialist informed me that he would call me when they have an answer for me. Late Saturday; no reply. Closed Sunday; Monday get a call from the rep. Told me they found the problem after their diagnostic test; a loose wire. Every thing else was in working condition. The car should be ready by this afternoon. Monday passed by; Rep called me Tuesday afternoon and told me that the warranty does not cover wires. He informed me that another diagnostic test needed to be done at a rate of $150 an hour; which would take about three hours. I stated that you already told me what the problem was; a loose wire. He asked do you want to continue; or do you want to pick up your car?. I picked up my car. Never-the-less; I was truly disappointed. We vowed before that experience that Howard Orloff would be our car buying dealership. Dennis W.
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