Amy, We apologize for the misunderstanding during your recent trip to Ford Lincoln of Queens. Our goal at Ford Lincoln of Queens is to provide everyone with the best and most comfortable customer experience possible; regardless of their sex and/or relationship status. We take issues like this very serious. We have discussed this matter internally to ensure that every customer feels comfortable while shopping at Ford Lincoln of Queens. We hope you consider Ford Lincoln of Queens for any future car buying experience.
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1
Don't go there to buy a car if you're a single woman they wouldn't even let let me test drive a car without having "my husband" present.
Jot, we are sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our dealership. At your earliest convenience, please reach out to me directly. -Alexis Marcus, Customer Relations Manager, (718)657-8888
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1
Poor salesman charging over 20% MSRP. Do not shop here. As per manufacturers they are not to practice such sales markups. They just lost business from my company I was going to purchase multiple vehicles from them. Now I will take my business elsewhere. Shame on your dealership! I will be talking this matter directly with ford. I am a well qualified buyer and I will explain to them why I am canceling multiple orders. I owned a ford for 20 years this is heartbreaking!
Julie, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Thank you for taking the time to review our dealership. Please know it is our goal to provide a 5-star experience for all of our customers. At your earliest convenience, please give me a call directly so I can hear more about your experience. I look forward to hearing from you. -Alexis Marcus, (718)657-8888
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1
I was getting my first car here long story short I went somewhere else!
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