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Migchryslerdodgejeepram
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Migchryslerdodgejeepram reviews
Information about Migchryslerdodgejeepram
4,17
127 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ0eFludEZnEAE!2m1!1s0x0:0x637db70be382af67!3m1!1s2@1:CIHM0ogKEICAgID4xYntFg%7CCgwIiauO6AUQoKakiQI%7C?hl=en-US
Jeff Farley
google
https://www.google.com/maps/place/?q=place_id:ChIJA6_QU4cvP4gRZ6-C4wu3fWM
Jeff I checked into what you were saying about your experience in our service department. They are only allowed to do what the Warranty companies allows them to do. To get the complaint covered service need to verify the complaint, Get approval to tare it down and then repair it to get paid for the work. They also need to get approval to allow a customer to get a rental / loaner car . We gave you one to help you out with transportation. I wish you felt better about what we did for you. We will use this situation to better help others in the future. Jeff I just want to share something with you. Our owner graduated from New Carlisle school also ( Tecumseh Class of 1991)
1560545045
2
Took my ram in for service which I purchased a lifetime warranty with.the service dept was very nice and professional. But the service mngr and a service tech both felt and heard the same problem I was experiencing and they both agreed some rear end trouble. They balanced the tires and said it was fixed. Still hearing noise...what's the purpose of lifetime warranty if they don't take the time to check everything ? And the loner vehicle I felt more unsafe in than my own thinking I'm gonna lose a bearing , tie rod or drive shaft and be at the mercy of what ever breaks..I've dealt with another dealer for over 19 years, thought I'd give mig a try...not happy. Maybe because I'm " just a dumb country boy that graduated from a new Carlisle high school no ones ever heard of " . I bought it brand new , spent the extra for warranty but I know my vehicle & when someone tells me as long as I own it the engine , trans , drivetrain & electrical is covered. Why didn't they take more time to check it. Maybe because I got a call and said they need the loner vehicle back because they are in a pinch to put another customer in an unreliable difficult to drive vehicle with no a.c. & check lights coming on
1520935479
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNReVpldWp3RRAB!2m1!1s0x0:0x637db70be382af67!3m1!1s2@1:CIHM0ogKEICAgICQyZeujwE%7CCgwIt8Se1QUQwODm8AE%7C?hl=en-US
Karen Young
google
https://www.google.com/maps/place/?q=place_id:ChIJA6_QU4cvP4gRZ6-C4wu3fWM
Sorry we let you down Karen. Id be glad to listen if you want to call the dealership. Doesnt matter if you bought a car already or not.
1550366958
1
Not impressed whatsoever! Told them what I was looking for and he said he found me just what I wanted and all I needed to do was get loan approval, so did that. I waited for my car and finally told them I was tired of waiting on my car and thinking about cancelling. He said if you would only change the color of your car, I just know I could get what you want, so obviously he lied and never had me a car at all. So dont go there, go somewhere honest.
1567644140
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVNjlQZU53EAE!2m1!1s0x0:0x637db70be382af67!3m1!1s2@1:CIHM0ogKEICAgIDU69PeNw%7CCgwI7LPB6wUQ6IDu5AE%7C?hl=en-US
Benjamin D
google
https://www.google.com/maps/place/?q=place_id:ChIJA6_QU4cvP4gRZ6-C4wu3fWM
Thank You Ben. Service had been improved greatly with new management and training of the Technicians.
1568296380
5
Great place to buy a car , the service department is very helpful and professional
1544211549
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvcGMzV0RBEAE!2m1!1s0x0:0x637db70be382af67!3m1!1s2@1:CIHM0ogKEICAgICopc3WDA%7CCgwI3Zir4AUQ-LOe2AE%7C?hl=en-US
Chuck Bennett
google
https://www.google.com/maps/place/?q=place_id:ChIJA6_QU4cvP4gRZ6-C4wu3fWM
Thanks for the business Chuck!
1550366437
5
They did a fine job Didn't take long at all
1502310519
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRN2JDZXB3RRAB!2m1!1s0x0:0x637db70be382af67!3m1!1s2@1:CIHM0ogKEICAgIDQ7bCepwE%7CCgwI9-CtzAUQgIL32gM%7C?hl=en-US
Robyn
google
https://www.google.com/maps/place/?q=place_id:ChIJA6_QU4cvP4gRZ6-C4wu3fWM
I wished your experence could have been bettet. We have made positive changes sence then in the way things are taken care of.
1556109684
1
We bought a 2015 ram back on May 20 2017. Our initial experiance was great But then, the time line we were promised to pick up our truck in a few days turned into pick up at end of month. When we picked it up we noticed that the only penguin sticker we requested to keep was screwed up and our salesman Lee Spain said it was no big deal, I thought it was. Then we noticed a plastic piece ( not sure of correct term cup holder bezel just to describe it) in back seat still was missing we were assured it would be replaced. Just for his response to be was well... it's not on the I.O.U slip from him to say I remember us talking about it. To then saying well its a $10 peice (which it is not) and we could order one ourselves, we declined and requested him to honor what he said they would do. Our salesman stated he would take care of it despite it not being on the IOU. IT'S now August 9 and they still have not honored this. LEE SPAIN (our salesman) also has you rate / review his service before you leave so you feel obligated to give a good reveiw. and initially it was a good experiance until they don't honor what they say they will do. Bottom line go to a different dealership we drove from Eaton to get a good price on our truck but with our experience paying more locally would of got us better service.
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