Called for a bracket for an ABS sensor. The person that answered the phone was pleasant and helpful. Yes I'm sure we have one, come on out and pull it. This is common for a junk yard to say, so I thought nothing of it. The next day I sent someone to get that part, and possibly another one. He walked in and said he was looking for this (holding the broken part) part for this car. Not knowing the exact year. The person behind the counter was extremely rude to the point that the person I sent walked outside to step away. I asked him to walk back in and explain or just have me explain we had called the day before. The person was rude over the phone too! Although he finally did allow my guy to go into the yard for the part. Seems to me when you are parting out a car, every part is money. Sell what people need and if you have a policy, make sure EVERY employee knows it. I also wouldn't recommend trying to be different from every other yard out there. You aren't the only one. By this experience, I don't think myself, the employee I sent, or this business will be doing business with this company again. It's to bad, we purchase quite a few things from yards in the area.
1st time going needed a motor and regulator for mar car window got it home and installed it yup window still not working. Now I would hope it was tested before they sold it to me but the part was pulled b4 I was called but it makes no noise like it's even trying to work so??
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