Sent car to the repair shop here, I was charged $1040 for catalytic converters after the car was finished which took over a week I was told it was repaired and I wouldn't have any more problems with the check engine light. A month or so and two more visits later all of which took about three weeks to get done car still isn't working properly and now being told it's going to cost me an additional $600+ to repair the problem with the check engine light even though I was told it was repaired after the first time they even passed it on inspection after the first repair very dissatisfied with the service over three weeks without my vehicle which I need for transportation to work and $1020 later and now I'm being told that I have to pay more.
I took my truck in to get the parking brake adjusted, instead of adjusting them they told me it was gonna cost $1200 because the cable was pulling out of the backplate, so they charged me $110 and basically did nothing. I took it to a friend of mine the next day that is a mechanic, he saw nothing wrong with the cable, he adjusted the parking brake and now it works fine, Don't take your vehicle here unless you want to get ripped off
This is a great place to buy your next vehicle. They were prompt, and customer oriented. I told them what I wanted for my trade in and they listened. This is my first experience with this dealer. I will go back. For me it has been hard to find a dealership that I could work with. I cannot say enough good things about my experience with them. Thank you Kevin and Corey.
Tri-City Chevrolet is such a great place to work! Great management that's on top of things, great co-workers to work with, a great atmosphere for customers, and such an honest company about everything!! Love working here and working with the customers! Nowhere else I'd rather work!
We apologize for any misunderstanding and will see what can be rectified
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Please find another Chevrolet dealership even if you have to drive. Worst experience ever. I was dealing with a salesman, Richard, on the phone. Drove 3 hours one way to look at the truck and the salesman was not there and they would not honor the price that was agreed on. Worst customer service and dealership I have dealt with in 30 years.
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