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Heritagecdjrharrisburg
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Heritagecdjrharrisburg reviews
Information about Heritagecdjrharrisburg
4,05
703 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURncHBEOXVRRRAB!2m1!1s0x0:0x765cce2761a6210f!3m1!1s2@1:CIHM0ogKEICAgIDgppD9uQE%7CCgwIsYbZ1wUQgOulwwI%7C?hl=en-US
Heather Lister
google
https://www.google.com/maps/place/?q=place_id:ChIJxaSyAle4yIkRDyGmYSfOXHY
Heather thank you for reaching out to us we value your feedback and appreciate you letting us know about your experience. Here at freedom we do everything in our power to ensure that you have the best experience possible and we are saddened that for you that was not the case. We will take your concerns and see if there is anything we can do internally to improve. If you wouldn't mind sharing your experience with us or if there is anything more we can do for you please feel free to reach out to us at anytime. my direct number is 610-969-7750 John Bobo, Freedom Auto Group
1526152675
2
I felt tossed around. First an online person, than a sales person, then another, and when I showed up for an appointment a completely different salesperson helped us. And while she was helpful I felt like all my other conversations were worthless. Ended up purchasing a Pacifica to have my uConnect system stop working less than a week later. Their service dept said it was something Chrysler was aware of and was working on a solution but at this time they couldn't help me. Couple months went by and I reached out to Chrysler main company to see if a solution was found. Turns out the solution had been found months before I even purchased the car. Called the service department to ask about what I learned and they still weren't aware of this solution. Chrysler ended up intervening. They just didn't seem to have good communication or organization internally.
1543925628
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJbzVhY3VBRRAB!2m1!1s0x0:0x765cce2761a6210f!3m1!1s2@1:CIHM0ogKEICAgICIo5acuAE%7CCgwI_N6Z4AUQ6IyGrAM%7C?hl=en-US
Sean B
google
https://www.google.com/maps/place/?q=place_id:ChIJxaSyAle4yIkRDyGmYSfOXHY
Sean, we are in the Life Improvement Business and we have set out on a new way of doing business with our philosophy's of none commission sales people, 100% money back guarantee, and hassle free upfront pricing. We definitely think there is value in these services but are managers are still human too. I would love the opportunity to speak with you to learn more about your experience so we can improve. Please call me at your earliest convenience, I can be reached at 717-829-3009. Thank you for the opportunity and best regards, Bryan DeGuzman - Customer Care Advocate
1543934465
1
This is everything you hate about car dealerships. "No commission salespeople" are as pushy as commissioned sales. They jump you when you walk in the door. Hard sales tactics and management to seal the deal. Managers have the personalities of door knobs. Do yourself a favor and drive right on by unless you enjoy that old school style of car sales.
1532546452
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRdk5YMWdRRRAB!2m1!1s0x0:0x765cce2761a6210f!3m1!1s2@1:CIHM0ogKEICAgIDQvNX1gQE%7CCgwIlJvj2gUQwO2YywM%7C?hl=en-US
Gloria Gilmore
google
https://www.google.com/maps/place/?q=place_id:ChIJxaSyAle4yIkRDyGmYSfOXHY
Thank you Gloria for the five stars
1511558999
5
Great service and friendly associates
1646429912
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5LU1qTzZ3RRAB!2m1!1s0x0:0x765cce2761a6210f!3m1!1s2@1:CIHM0ogKEICAgIDy-MjO6wE%7CCgsI2I2KkQYQqPefDA%7C?hl=en-US
Melvin Fillmore
google
https://www.google.com/maps/place/?q=place_id:ChIJxaSyAle4yIkRDyGmYSfOXHY
Hi Melvin, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
1614162148
5
VERY FRIENDLY
1599660023
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDMzdTOXB3RRAB!2m1!1s0x0:0x765cce2761a6210f!3m1!1s2@1:CIHM0ogKEICAgICC37S9pwE%7CCgwI97_j-gUQiJCd4gI%7C?hl=en-US
Joel Wilson
google
https://www.google.com/maps/place/?q=place_id:ChIJxaSyAle4yIkRDyGmYSfOXHY
Hi Joel. Thank you for sharing your feedback about your experience at Heritage Chrysler Dodge Jeep RAM Harrisburg. Your input is important to us, as we strive to meet then exceed the expectations of all our customers. We sincerely apologize for the delay in processing your vehicles paperwork and any resulting inconvenience, and appreciate you taking the time to speak with our General Manager, Phil Stillman, regarding the situation. We were glad to clarify and address the concerns mentioned in your review. As discussed, if you have any further questions or future vehicle needs, please contact Phil directly at [email protected] or 410.363.8300 and he will be happy to help. Again, thank you for your time and valued business.
1599838118
1
Bought a new 2019 Ram 2500 on June 11, 2020. Sale went fine. It was after with the tag and title that Heritage totally fell apart. Heritage blamed it all on PennDOT saying it was all due to COVID-19. Found out that was not true at all!!! Heritage did not cut a check to PennDOT until July 29, 2020 (I have a copy of the check), and did not submit any tag and title paperwork to PennDOT until Aug 13, 2020 (I have a copy of the PennDOT paperwork Heritage submitted). So in other words Heritage sat on my paperwork for 62 days!!! PennDOT rules say that tag and title paperwork is to be submitted within 21 days of sale. BTW PennDOT has been open since May 29 from COVID closing. Also eight phone calls to the dealer (plus 3 more from my credit union wanting their title) and not one returned and three visits since July 15, 2020 to find out they were not truthful about what they were doing. Ultimately I had to go to PennDOT and do it myself considering I had 2 days left on my temp 90 day registration. You read that right I had to do THEIR job for them!!! I should get the $349 "document processing fee" refunded due to this. Consider another dealer to buy from. Once they have your money you can expect nothing in regards to help or them doing their job!!
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