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Patrickbodyshop
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Patrickbodyshop reviews
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3,67
85 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3d1lhTm9RRRAB!2m1!1s0x0:0x8b9391b74828672!3m1!1s2@1:CIHM0ogKEICAgICwwYaNoQE%7CCgwIzsXLrQUQwOvF2AM%7C?hl=en-US
S3RG1020
google
https://www.google.com/maps/place/?q=place_id:ChIJcRGZA72vD4gRcoaCdBs5uQg
The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience! Our customer service department would like the opportunity to further research your experience as we are striving to make a difference in the customer experience and would appreciate it if you would email [email protected] with your full name, date of visit, originating reason for your visit, email or best number of contact as online review profiles dont provide enough information. We thank you for your time and feedback!
1533159570
1
Ok guys DON'T go there if you have a Bmw and you are expecting because they are "Bmw collision center" they will treat you as Bmw owner noo! This place is so bad I brought my 335 to be repaired and they told me it will be ready in 4 days! My car was there for 2 weeks! every time I called them they gave only excuses Please do not go there.
1410045923
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBdDRPNFBnEAE!2m1!1s0x0:0x8b9391b74828672!3m1!1s2@1:CIHM0ogKEICAgICAt4O4Pg%7CCgwI46-uoAUQwNiapgI%7C?hl=en-US
MANJU TEKCHANDANI
google
https://www.google.com/maps/place/?q=place_id:ChIJcRGZA72vD4gRcoaCdBs5uQg
The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience! Our customer service department would like the opportunity to further research your experience as we are striving to make a difference in the customer experience and would appreciate it if you would email [email protected] with your full name, date of visit, originating reason for your visit, email or best number of contact as online review profiles dont provide enough information. We thank you for your time and feedback!
1533159597
1
Terrible. My recent experience with the BMW certified collision center at Schaumburg was unfriendly, unexpected and unprofessional. I called them on Thursday 09/04 to make an appointment to estimate the repair cost for the damages on my car and specified on the call that the damages are results of the accident I had; the lady from the collision center asked me to come over on Saturday(09/06) for the estimation. She didn't ask me any other details like my insurance details. I drove 20 miles to get there and then the lady representative at the center asked my insurance company. After I told her that I have Allstate Insurance, the lady replied that the person who deals with Allstate doesnt work on Saturdays so estimation cant be done. She asked me to come again on Monday 09/08. I then questioned her that I could and should have been informed the same when I called on Thursday so I would have planned accordingly instead of wasting all my Saturday morning to get at the collision center. Instead of a polite reply to make the situation better and being supportive, the lady rudely replied that I could have informed her about my insurance in advance. I was surprised by such a comment from her; how would I know that there are different people for different insurance companies and the person at the collision center dealing with Allstate doesnt work on Saturdays. I didnt just show up there, I did call them beforehand to ask what day I can come in there. At the end, she asked with the raised voice if I would want to come back on Monday or not. I wonder if it is actually how all the customers are treated.
1594570417
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4dlptdHN3RRAB!2m1!1s0x0:0x8b9391b74828672!3m1!1s2@1:CIHM0ogKEICAgIC8vZmtswE%7CCgsIse2s-AUQsJLYTg%7C?hl=en-US
Elizabeth Todd-Middleditch
google
https://www.google.com/maps/place/?q=place_id:ChIJcRGZA72vD4gRcoaCdBs5uQg
Hi Elizabeth! Thank you for your 5 star review and wonderful comments regarding the Patrick Collision Center in Schaumburg. We are thrilled to hear that Anna Lynn and the rest of the team were able to help you with the repairs of your custom 2017 MINI Cooper S due to your unfortunate rear-ending, and were able to keep you informed during the progress of your repairs. We are happy to hear that you love how your MINI looks and drives after the repairs were completed! Thank you again! -Patrick Dealer Group Customer Relations Team
1595020065
5
My 2017 custom made Mini Cooper S was rear ended by a large moving van on June 8th 2020 and I brought it to the Patrick Collision Center as I had purchased it new from Patrick Mini in Schaumburg and have always been impressed by the Sales and Service customer service in the past. I was treated with respect, concern and total understanding of my anxiety that my beloved car would ever look perfect again and Anna assured me she would take care of everything and restore the vehicle to its original condition. Anna Lynn, Estimator/Consultant at Patrick Collision Center Schaumburg handled all the insurance claim process and communicated with me every couple of days as to the progress of the repair and was professional and a pleasure to work with. Anna also was true to her word and I couldnt be happier with how my Mini looked and drives after the repair was completed. I highly recommend Patrick Collision Center in Schaumburg, Anna Lynn and the team of technical staff who did an excellent job!
1520646431
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRazUyd2lBRRAB!2m1!1s0x0:0x8b9391b74828672!3m1!1s2@1:CIHM0ogKEICAgICQk52wiAE%7CCgsIn_KM1QUQgLeKPA%7C?hl=en-US
MJ G
google
https://www.google.com/maps/place/?q=place_id:ChIJcRGZA72vD4gRcoaCdBs5uQg
Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Review. Patrick Collision Center is striving to meet every ones needs and make the service experience more pleasurable and we couldnt be happier that our team was able to make that happen for you. We are glad you were able to experience "The Patrick difference"!
1533159123
5
I am completely satisfied with the restoration of my new car and the professional, friendly, communicative manner by the Manager Tim and his friendly staff. They texted up to date progress reports throughout the week. So relieved to have found Patrick Collision Center in Schaumburg. My car is pristine thanks to Tim and his team!!
1363039573
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3cVpTb01BEAE!2m1!1s0x0:0x8b9391b74828672!3m1!1s2@1:CIHM0ogKEICAgICwqZSoMA%7CCgsI1ar5iQUQ4PzmIA%7C?hl=en-US
Dylan Helmeid
google
https://www.google.com/maps/place/?q=place_id:ChIJcRGZA72vD4gRcoaCdBs5uQg
The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience! Our customer service department would like the opportunity to further research your experience as we are striving to make a difference in the customer experience and would appreciate it if you would email [email protected] with your full name, date of visit, originating reason for your visit, email or best number of contact as online review profiles dont provide enough information. We thank you for your time and feedback!
1533159612
2
Called about car on website. Told it was there and worked out a deal (this was for about a week) and to come in to test drive. When I showed up they said the cars engine is bad and they wouldn't sell it. Never saw the car. Asked about another car I inquired on and told it was gone too. Emailed a couple of days later and was told they had the car and come on in to test drive. After I confronted them on this issue they said they sold it. Sounds like a BAIT and SWITCH to me.. and as i write this dealer still has these ads up. Better Business Bureau here I come.
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