Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to make this up to you. Please contact our manager at (800) 465-0191 so we can make your experience a positive one.
1637871413
1
Attempted to buy a car here on 10/5 after signing paperwork I noticed my trade listed at over 10k of what I was offered and decided not to go through with it. I contacted them again for something more reasonable and purchased the vehicle on 10/16. They then sent over the wrong paperwork and I barely got 2 weeks until the first payment of my new car and they will not resolve the issue. I will edit this review when the issue is resolved. The vin matching both my trade and new vehicle.
Hi there, we regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (800) 465-0191 so we can work towards a resolution. We look forward to hearing from you.
1623839697
2
I brought my 2017 Chevrolet Corvette grand sport in for an oil change. The girls upfront in the service office were very professional and friendly I have absolutely no complaints regarding the two ladies. However when I received my car back there was a greasy oily handprint on the hood and the shifter and steering wheel both had oily residue on them. I was contacted after I gave my review from one of the service girls who was once again very professional and very apologetic. After I had written my initial review I went and checked the oil in the car and found it to be greatly over full with oil. I hadnt discovered this issue when I had taken my original survey and the service girl offered to have the vehicle taken back in but while I was talking to her discovered that a mechanic who was not Corvette certified had done the work on the car. To use her words the Corvette mechanic was not available. I informed her that I was even more upset now to think that they would Allow someone who is not Corvette certified to work on my Corvette In my opinion it doesnt matter whether you have a $90,000 vehicle or a $900 used vehicle this sort of thing should not happen. I understand that mistakes or accidents happen in life but the minute they didnt have a Corvette certified mechanic they should have not allowed anyone else to touch my vehicle very disappointed customer
Dear Mr. Minor Thank you for taking the time to share your recent Dover Chevrolet experience with us. I am happy to hear that your oil change and tire rotation was done in a timely manner. At Dover Chevrolet we understand that your time is valuable. We strive to provide fast and efficient service each and every time as to limit an inconvenience of servicing your vehicle. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Dover Chevrolet Dover, NH www.DoverChevrolet.com
1447702251
5
Routine oil change and tire rotation - done quickly and in less than 30 minutes. Great job!!
Dear Mr., Shepard, Thank you for sharing your Dover Chevrolet experience with us. At Dover Chevrolet we take these reviews very seriously as we use them to make internal improvements to our dealership. I apologize for the negative experience that you had at our dealership and am sorry that we were not able to complete a deal with you. Management has been made aware of the situation and will be looking into your situation. We will use this review to make improvements as we strive for complete customer satisfaction. Sincerely, Dover Chevrolet Dover, NH www.DoverChevrolet.com
1424440318
2
Was offered way to little for trade. Sales Manager told me disability is not an income that can count towards a loan.Waited over three hours for sales manager to run numbers. All the vehicles are locked and you can only look at them with a sales person directly behind you. Never Going back not even for the free oil change they offer if you rate them on this site.
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