We are sorry to hear about your experience, Tami. At the Del Grande Dealer Group, we pride ourselves on making sure our guests are happy. We would love the chance to resolve your concern. Please contact our General Manager, Scott Pettitt, at [email protected] or (408) 507-3878 to understand the best next steps. Thank you!
1525272631
1
SERVICE IS TERRIBLE - has gone way downhill since DGDG took over. I have an emergency repair needed and they can't even get me in for two months. i won't be buying a car here again.
Just bought a certified pre owned from Jesus. He was great to deal with and came in on his day off to make the deal happen. Great experience would definitely buy from them again.
We are sorry to hear about your experience, Daniel. At the Del Grande Dealer Group, we pride ourselves on making sure our guests are happy. We would love the chance to resolve your concern. Can you please send your contact info to [email protected] and we will have a member of our store or DGDG leadership reach out to you directly to understand the best next steps. Thank you!
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1
Do not buy the optional "Auto Buttler" service. Waist of money! You'll end up waisting time as the service is always booked out for months and will never line up with any scheduled maintenance. I've been try to line up oil change and the Auto Buttler on the same day, no chance. You will end up having bring the car in separately.
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