Thanks for your feedback Cara. Were currently trouble shooting. Can you message us the email and phone number youve been attempting to contact us at? Its strange as we are getting many emails and phone calls a day and are booked as well. Were trouble shooting if some of the Groupons have our current info. Our best email and phone is [email protected] And Phone (206)297-1033 with voicemail that also pings our email. We hope to resolve this shortly. Have a great one!
1650293692
1
Tried to schedule an appointment. Called and left voicemails and messaged almost daily for 2 weeks and never received a call back. I think this business is closed or based on other reviews they ignore phone calls. Also seems like they reply to negative reviews placing blame on customers rather than taking feedback to improve business their business model. Perhaps if they spent more time answering calls and less responding to negative reviews
Been trying for about 2 months now to schedule an appointment. Left countless voicemails, messaged the websites "inbox", called during business hours nearly every darn day. On one hand, maybe this is a good sign and they are so popular they cannot afford the time to pick up the phone. I don't mind not chatting with someone the exact moment I call, but to go this long without callbacks or someone reaching out is ridiculous.
Thank you Travis! We agree ... Martha is awesome. We're stoked that you are happy with your service. We appreciate you. See you next time. Cheers!
1465044497
5
Totally awesome! The receptionist was super nice, speaks 3 languages and did a great job making me feel like I was getting exactly what I came in for.... And when I saw my dodge truck shining and gleaming, ... Derricks is rad! I did, get, exactly what I wanted. Thanks so much all you folks over there.
Hi Natasha, Please msg me and I'm happy to make it up to you. Would love to know more about your experience and understand what was missed so that we can improve our processes and service for awesome customers like yourself. Derek
1521054924
1
Went in for a detail and did a horrible job, left dirt in the carpet and simple rocks that should be vacuumed easily. Windows kept fogging up inside from a residue they left from the dash. Not worth the money and horrible customer service.
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