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Henkelauto
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Henkelauto reviews
Information about Henkelauto
4,12
492 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVNGZ5WEFREAE!2m1!1s0x0:0x3bc2635ad547850c!3m1!1s2@1:CIHM0ogKEICAgICU4fyXAQ%7CCgwI64Ls6QUQsOKzhgI%7C?hl=en-US
Edward Campbell
google
https://www.google.com/maps/place/?q=place_id:ChIJ23paW0fyF4gRDIVH1Vpjwjs
1
Not very well in customer service they claim to be to busy on recalls for air bags seems to me safety of customers come last
1561426286
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURrckxfeFJBEAE!2m1!1s0x0:0x3bc2635ad547850c!3m1!1s2@1:CIHM0ogKEICAgIDkrL_xRA%7CCgwI7vLF6AUQ6JzehQE%7C?hl=en-US
Jordan Cortright
google
https://www.google.com/maps/place/?q=place_id:ChIJ23paW0fyF4gRDIVH1Vpjwjs
1
Very disappointed in myself for wasting time at Henkel. After being told I could not get what I was looking for, for the payment i was looking for, I was pushed into looking at their selection of "used trucks" which are actually repaired Lemons, when I found this out luckily I was smart enough to walk out the door before making a mistake and overpaying for something I did not want. Days later I went to Cole Chrysler in Marshall and was treated with respect and was able to get the exact 2019 Ram I was looking for at the payment I wanted.
1574438986
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNd2NfemhRRRAB!2m1!1s0x0:0x3bc2635ad547850c!3m1!1s2@1:CIHM0ogKEICAgICMwc_zhQE%7CCgsIypDg7gUQ8IyqVw%7C?hl=en-US
Keith Hoag
google
https://www.google.com/maps/place/?q=place_id:ChIJ23paW0fyF4gRDIVH1Vpjwjs
4
Just looking for next year nice sales guy Gale C.
1497887989
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURncnRENnpBRRAB!2m1!1s0x0:0x3bc2635ad547850c!3m1!1s2@1:CIHM0ogKEICAgIDgrtD6zAE%7CCgwI9emfygUQgKfypgE%7C?hl=en-US
Jose Gonzalez
google
https://www.google.com/maps/place/?q=place_id:ChIJ23paW0fyF4gRDIVH1Vpjwjs
5
Great staff make sure you see dan the man for a great deal.
1490975672
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBZ3ZYdE93EAE!2m1!1s0x0:0x3bc2635ad547850c!3m1!1s2@1:CIHM0ogKEICAgICAgvXtOw%7CCgwIuPf5xgUQwJTniQE%7C?hl=en-US
TRACY CARTER
google
https://www.google.com/maps/place/?q=place_id:ChIJ23paW0fyF4gRDIVH1Vpjwjs
1
I own a 2015 Dodge Journey that I bought from another dealership. I was informed during an oil change that it was leaking Transmission fluid. As it is under warranty I had to take it to a Dodge dealer. When I contacted Henkel I was given an appointment almost a month out. I called after about a week and told them I also had a safety recall on my brakes and would like that fixed while my vehicle was in the shop. They said only if we have the parts. Well, it seems to me they could have gotten my VIN in advance and ordered the part if needed but ok. So the day arrived to bring in my car. The man working in the service garage was very rude. He was upset that I did not pull up to the garage and honk. He then informed me that it would be an 80 dollar charge to even look at my vehicle and if I didn't like it I could take it back to the service department where I bought it. I explained that it should be under warranty. He said well it has a lot of miles on it so it may not be covered by warranty. I wasn't happy but I left the car. They called me about an hour or so later and told me it was covered under warranty but they could change the transmission filter while they were in there for ONLY the price of the filter. I agreed. I also asked that they change the air filter. He agreed and said it would only cost me the price of that filter as well. So 5pm rolls around and I come in to pick up my car. They have it parked out back in the snow and refuse to pull it around for me (I thought this was the "service" department) I pay my bill and go on my way. When I got home I realized they charged me 5 dollars labor! It was only 5 dollars, but it was my 5 dollars. The staff was rude and they snuck in charges, I will NEVER go back!!!
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