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Koenigsubaru
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Koenigsubaru reviews
Information about Koenigsubaru
4,38
180 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDM2YyUVFREAE!2m1!1s0x0:0xf8a9d533ceb9a27c!3m1!1s2@1:CIHM0ogKEICAgIDC3f2QQQ%7CCgwIg6X6-wUQ-NiNnwI%7C?hl=en-US
Tammy French
google
https://www.google.com/maps/place/?q=place_id:ChIJ8UFdPJOwj1QRfKK5zjPVqfg
We are sorry to hear of your experience. Can you contact our General Manager to discuss this further. 360-457-4444 ask for Bill Jr
1602287510
1
The worst. The sales person made me so uncomfortable and unwelcome. I was a loyal Subaru owner, but Koenig made me turn to Toyota.
1606250529
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURpLU1iMkp3EAE!2m1!1s0x0:0xf8a9d533ceb9a27c!3m1!1s2@1:CIHM0ogKEICAgIDi-Mb2Jw%7CCgsIoeD1_QUQ-OaweQ%7C?hl=en-US
Conrad Friesen
google
https://www.google.com/maps/place/?q=place_id:ChIJ8UFdPJOwj1QRfKK5zjPVqfg
Hi, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to us at (360) 457-4444 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
1606398603
3
The sales department was fine, pretty much what I expected from the automobile industry. However, I wasn't very happy with the service department. We had things added, like paint sealer, leather treatment and I wanted a rear bumper guard installed. I was offered a 10% discount on any additions, like the bumper guard, so I printed that offer and gave it to the service manager. When I paid the bill, the discount wasn't included until I said something about. When the service was finished, the service manager couldn't give me a receipt for the paint treatment, because he couldn't find the paperwork. He said he would mail it to me, which he never did. When they sprayed the leather seats with the treatment, they didn't cover the inside windows and there was a chemical film all over them, which I had to clean off, when I got home. Unfortunately we purchased the life time oil changes and the 7 year maintenance plan, so we're stuck with this service department for 7 years, If we keep the car that long.
1553983914
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZOE4tRWNBEAE!2m1!1s0x0:0xf8a9d533ceb9a27c!3m1!1s2@1:CIHM0ogKEICAgICY8N-EcA%7CCgwIqtP_5AUQiJaxtAE%7C?hl=en-US
Nelson Oelker
google
https://www.google.com/maps/place/?q=place_id:ChIJ8UFdPJOwj1QRfKK5zjPVqfg
Hi Nelson, thank you so much for your positive comments about Koenig Subaru! If you have any further questions, please give us a call. We're always happy to help!
1555015000
5
John, our salesman bent over backwards to get us the right car that fit our needs. After a laps in judgement, which we totally forgot to check to make sure our car seats would fit in our new car, we sadly were left in the parking lot scratching our heads, trying to figure out how wed get the seats in the car wed already bought and make it work. John came out with water and assurance that he would speak with the sales manager. He invited us back in, offered our hungry kids pizza and and helped us get into a car that would work better for us. Outstanding customer service and a true pleasure to work with. Not a sleezy bone in the place.
1542221585
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJanN6TGdnRRAB!2m1!1s0x0:0xf8a9d533ceb9a27c!3m1!1s2@1:CIHM0ogKEICAgICIjszLggE%7CCgwIkd6x3wUQ9qvOmgM%7C?hl=en-US
Paul Wilcox
google
https://www.google.com/maps/place/?q=place_id:ChIJ8UFdPJOwj1QRfKK5zjPVqfg
Hi Paul, thank you so much for your positive comments about Koenig Subaru! We hope to be of service to you again in the future. Best wishes, Koenig Subaru
1542399456
5
This is THE BEST Subaru dealership, or most any other dealership for that matter, that I've ever had the pleasure of dealing with! Customer service, prices, and professionalism are all exceptional, from the time you enter their door, through delivery, and follow-on service. Relaxing atmosphere, no pushy sales or pressure. These people are great!
1504639435
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRNVByLXZRRRAB!2m1!1s0x0:0xf8a9d533ceb9a27c!3m1!1s2@1:CIHM0ogKEICAgIDQ5Pr-vQE%7CCgwIy_O7zQUQgIadwAM%7C?hl=en-US
Pete Hornsby
google
https://www.google.com/maps/place/?q=place_id:ChIJ8UFdPJOwj1QRfKK5zjPVqfg
1
I just moved to WA and thought I had found a home for my Subaru, but no. The first appointment I setup for this week because I am concerned about vehicle, they just called and cancelled - they did not offer any help, other than to say they can see me next week. I explain that I am concerned that my vehicle is making unusual sounds and that this really hurts me as I had planed my week around getting the car to the shop. I was really disappointed, but after that the service guy, Kevin, please reach out if we can help you?? REALLY? Koenig was at fault - they could not honor the appointment setup through their system and offered me no help in dealing the issue. I ended the call knowing that Koenig did NOT care about the me and my Subaru. Given that that I know I need to look for a service home for my Subaru elsewhere.
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