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Ontariomaserati
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Ontariomaserati reviews
Information about Ontariomaserati
4,00
45 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvb0t1cmtnRRAB!2m1!1s0x0:0x410372deb88d1e8!3m1!1s2@1:CIHM0ogKEICAgICooKurkgE%7CCgwI_pfK4gUQv8blwQM%7C?hl=en-US
jay5566f4
google
https://www.google.com/maps/place/?q=place_id:ChIJE8Z536NKw4AR6NGI6y03EAQ
Thank you for the review. We appreciate every customer's perception as it gives an opportunity to grow. Regards, Brandon Goodermont Director of Operations [email protected]
1548975001
1
Have the car's MAF sensor replaced there. Took them a month to get the part. And ended up with more problems that needed to be fixed. 1. When their service tech drove out of the parking lot, they went straight impacted the front bumper with the sloped pavement. Everyone knows you have to do a 45 degree turn to avoid scrape. The car came back with scrapes on the front bumper. Also, while they were existing, they sped through the speed bumps. In the end, the TPMS light was on. 2.When they serviced the car, they backed into something in the shop. Resulting in indentation scrape and 2 screws missing in the diffuser and rear bumper. 3. They drove to a restaurant, and parked in a no parking zone. That's no way of respecting a customer's car. What if there is ticket given during that time? 4. Shuttle was never on time, nor do they want to provide loaners. Scheduled shuttle for picking up the car when service was done. The shuttle was scheduled to arrive in the morning for me to avoid missing work. Had to waited for an hour and called in, then to realized they won't come until an hour later. 5. They disconnected the internal electronics resulting in equipment not functioning properly afterwards. 6. Parked the car in the tumble weed. Told the GM, GM raised voice and told me "Do you even know what's tumble weed? Have you seem the wind these days?" Talked to their GM and director, both wouldn't take responsibility nor admit their faults. They told me they won't work with me in the future. And I am fine with that. I had seem this dealership established on the first day. And I have referred several of my friends to Tony to buy cars from them. I am also the only one that actually tells people about their dealership in the car community while no one knows there is one in Ontario. I loved this dealership and I trusted them. In the end, they had to treat my car and I with no respect. This is rather unfortunate with much disappointment.
1623120897
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxM3BPRWZBEAE!2m1!1s0x0:0x410372deb88d1e8!3m1!1s2@1:CIHM0ogKEICAgICq3pOEfA%7CCgwIgbj7hQYQkITagwE%7C?hl=en-US
Adan Diaz
google
https://www.google.com/maps/place/?q=place_id:ChIJE8Z536NKw4AR6NGI6y03EAQ
Adan, we understand your frustration and we're disappointed you ended up picking up your vehicle. We should have communicated better that we were down a technician and it would take a few weeks. We appreciate you sharing this and will be using this as a learning opportunity. Should you like to discuss this any further, please don't hesitate to contact me. I'm here to help. Regards, Brian Goodermont - [email protected]
1623177718
1
Worst service ever had the Maserati for about a month didn't even check the vehicle....picked up vehicle since I did not receive a call back for over 3 weeks
1513019195
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBcXZYRjJnRRAB!2m1!1s0x0:0x410372deb88d1e8!3m1!1s2@1:CIHM0ogKEICAgIDAqvXF2gE%7CCgwIu6670QUQwNiRrAE%7C?hl=en-US
Erique Tillman
google
https://www.google.com/maps/place/?q=place_id:ChIJE8Z536NKw4AR6NGI6y03EAQ
Hi Erique, Chris is a great asset to us here and it's no surprise to see that he provided you with a great experience. We'll be sure to share this with him and our team. Regards, Brandon Goodermont Director of Operations [email protected]
1525283200
5
Chris has exceptional customer service skills!
1529813426
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3OE9uWEhREAE!2m1!1s0x0:0x410372deb88d1e8!3m1!1s2@1:CIHM0ogKEICAgICw8OnXHQ%7CCgsIsrO82QUQgJ7vKw%7C?hl=en-US
Adrian Eliah
google
https://www.google.com/maps/place/?q=place_id:ChIJE8Z536NKw4AR6NGI6y03EAQ
Hi Adrian, thank for letting us know how we're doing! Please feel free to stop by or call if we can help you with anything else! Regards, Brandon Goodermont Director of Operations [email protected]
1529958210
5
Just got my windshield replace good job guys...
1611613429
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5a3Fld21RRRAB!2m1!1s0x0:0x410372deb88d1e8!3m1!1s2@1:CIHM0ogKEICAgICykqewmQE%7CCgsI9Ym9gAYQ-IrwYA%7C?hl=en-US
Mark Felder
google
https://www.google.com/maps/place/?q=place_id:ChIJE8Z536NKw4AR6NGI6y03EAQ
Mark, we sincerely apologize for the experience you had with someone at our dealership. In researching this, we believe your call may have been misrouted and would like the opportunity to discuss this further with you. It is never our intention to leave anyone feeling that the service they received from us was anything less than positive. Regards, Brian Goodermont - [email protected]
1611610079
1
I am a Dealer, I was looking for a car for client of mine, and with the auction being like it is, I called to see if you have the car I was looking for and if you was willing the whole sale it, when speaking to the gentleman trying to get him to hold sell the car he was extremely rude, dealers who sell to other dealers all the time but I couldn't understand why he was being so rude, bad customer service
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