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Brunswicksubaru
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Brunswicksubaru reviews
Information about Brunswicksubaru
4,30
572 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3X1luQ0hREAE!2m1!1s0x0:0xed77cd002339b185!3m1!1s2@1:CIHM0ogKEICAgICw_YnCHQ%7CCgsIn8jz1QUQwM27Pg%7C?hl=en-US
Sasha Klim
google
https://www.google.com/maps/place/?q=place_id:ChIJW84h90XBMIgRhbE5IwDNd-0
1
My title memorandum never arrived. My temporary tag plates expire tomorrow. I have work all next week. I've called twice within the 45 days to ask about where and when the memorandum will arrive. I was assured it's on its way and to wait patiently for it. When I called up I was transferred to the sales manager, Jason Ryan, who told me there is nothing he can do for me till Monday. I work everyday at 9am, we are super short staffed at work, I can't simply just not open. I asked for a loaner for a couple days till we figure out where my paperwork is. Last time I checked I paid $250.00-$300.00 in doc fees for this NOT to happen. Yet, Jason refused to give me a loaner. When I bought my WRX from North Olmsted Ganley Subaru, the SAME thing happened. But...they put me into a Subaru Forester loaner till the stickers came in. I'll say this much, I feel bad for the direct sales guys, because they were great. Stephen and Ricky took really good care of me, I know this is out of their hands, terrible management is what caused this. I am a Subaru Ambassador and I assure you, I will spread the word of terrible service from Brunswick Subaru anywhere and everywhere I go. I'll also be sure my sister gets her Subaru from a different dealer.
1599870024
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDc0tHU2Z3EAE!2m1!1s0x0:0xed77cd002339b185!3m1!1s2@1:CIHM0ogKEICAgIDCsKGSfw%7CCgsIyKjw-gUQkI-DBg%7C?hl=en-US
Elizabeth Katona
google
https://www.google.com/maps/place/?q=place_id:ChIJW84h90XBMIgRhbE5IwDNd-0
Elizabeth, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to our Sales Manager, Mike Walker at 330-273-3300 ext 3614 and we will work with you personally in rectifying the issues you experienced.
1599930054
1
Bought a 2014 Subaru Forester from them last year with only 60k miles. I had to take the car in to get immediate attention since the wheel bearings were busted. This type of thing should only happen in the 110k mile range. Clearly they didnt give this car any attention it needed. This place is a complete let down and clearly lying is the only way they can make a sell. Dont trust these guys. They will sell you a rusty lemon with problem waiting right around the corner. This is a review you should take into consideration and triple check anything they tell you. I would never recommend them to anyone.
1630111346
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2a0xqd3dRRRAB!2m1!1s0x0:0xed77cd002339b185!3m1!1s2@1:CIHM0ogKEICAgIC6kLjwwQE%7CCgwI8oymiQYQkPCMjgI%7C?hl=en-US
anthony copa
google
https://www.google.com/maps/place/?q=place_id:ChIJW84h90XBMIgRhbE5IwDNd-0
Hi Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Brunswick Subaru! We hope you continue to choose us for all your automotive needs! Take care!
1630135622
5
Brad the service advisor does an excellent job. Clearly explained all the work that was done and was very professional. Quick turn around time on oil change, tire rotation and car wash.
1513873040
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRbEpHc0RnEAE!2m1!1s0x0:0xed77cd002339b185!3m1!1s2@1:CIHM0ogKEICAgICQlJGsDg%7CCgwIkL3v0QUQwKGZ5AI%7C?hl=en-US
Joseph Conkle
google
https://www.google.com/maps/place/?q=place_id:ChIJW84h90XBMIgRhbE5IwDNd-0
4
I was very pleased I could get my Outback worked on in such short notice. On the negative side, I asked to have my fluids topped off and reiterated it more than once. This was not done!
1550676614
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvaWJyWWVnEAE!2m1!1s0x0:0xed77cd002339b185!3m1!1s2@1:CIHM0ogKEICAgICoibrYeg%7CCgwIhuW14wUQqLyXqAM%7C?hl=en-US
Crystal M
google
https://www.google.com/maps/place/?q=place_id:ChIJW84h90XBMIgRhbE5IwDNd-0
Crystal, thank you for reaching out. We would like to learn more about your particular experience. If you would be willing, please reach out to Mike LaGuardia, our Sales Manager, at 888-543-2073 x3602 so we can discuss how we can turn your experience around. We hope to hear from you.
1554762716
1
Untrustworthy.
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