Hi Ms. Wenzara, I believe you have us mistaken for another dealership as we cannot find any communication with you via internet, phone, or in person. In the unlikely event your experience occurred at Auto Park Buick GMC, please contact me as this is NOT how we want to be reviewed, and clearly needs to be addressed. We strive for complete customer satisfaction with every opportunity we find ourselves in. I would ask that you read the positive reviews that are out there about us which are much more indicative of our goals! 574-936-5590 Dan
1587662277
1
There are multiple car dealerships you can go to, dont go to this one. Please read the other bad reviews and take caution or better yet just go to any other dealership in the area and avoid this completely. Very unaccommodating and dishonest. Two qualities you do not want in a place youre making such a large purchase. Buying a new vehicle is stressful enough, to make it easier on yourself, pick someone who has a good reputation And you feel comfortable with. You will not get that here.
Went to one of their local car sales events and ended up getting a NOT so hot deal. The company ran my credit through 14 different financing companies and not I have all of those on my credit report until September 2019. This would be OK except for the fact I told them not to run it through 10000 different finance options. Other than that the buying experience took 4 hours and the staff seemed to be agitated by the whole process as well. If you can remove the hard inquiries from my credit report - I'd be more than happy to change my review. Thanks Auto Park....
Thank you Kim! It was a joy to work with you and Rich!
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5
Kris was great! Great email correspondence, test drives were great, answered all our questions, and stayed late to ensure we left with our new truck the same day. Fantastic experience!
I purchased a car from the AutoPark on a Friday night and told them Id bring a buddy and Id pick it up Saturday morning. They say okay thats fine well get it cleaned up and put your paperwork in a envelope in the glove box. I get there Saturday morning and they are just finishing up with it and bring it out pretty quickly. Tuesday when I went to get the paper work out of the glove box to finish the insurance it wasnt there. I tried contacting numerous people at the dealership and couldnt get a response from anyone. Thursday I finally got ahold of somebody and they ended up getting the information I needed. As soon as I got off the phone with the person all the other people I tried to get ahold of earlier in the week decided to get back with me. They told me theyd mail me envelope with all the paper work
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