Hi Ray, thank you for bringing this concern to my attention. It is always our goal to provide our customers with prompt service and I regret to hear we missed the mark during your call. At your convenience, please feel free to reach out to me directly at 805-973-1062 and I would be more than happy to answer any questions you may have. Kindest Regards, Brian Lewey Service Manager
1615842264
1
I was on hold for the service team over 10 minutes. Completely unacceptable. Please bring back the shuttle service. Team Nissan has this service.
Julissa, thank you for bringing this issue to my attention. Please reach out to me directly to resolve this issue, I hope to hear from you soon. Sincerely, Nick Dunlea, General Manager
1563558821
1
I bought my car here with high interest rate and was promised to just get it at this rate and come back in six months to refincance however when those six months came up and i went back to the dealership, they told me my car wasnt worth anything and i couldnt refinance. Super upset and no other lender wants to let me refinance.
Wes Stramer (sales) and Mike (finance) provided outstanding service during the purchase of my 2016 Accord Sport. Wes went out of his way to locate the vehicle and financing process was expedient. This is second purchase from DCH Oxnard Honda and I would recommend them in a heartbeat.
Thank you, Patricia. We are so pleased that you enjoyed your visit. Please let us know if any other automotive needs arise in the future. We are always happy to help! Nick Dunlea, General Manager
1492693418
5
Very efficient mechanics. They read you all your possible options when they find a problem. They really want you to be ok with what ypu got.
Calvin, We are very sorry to hear of your woes in our Service Department and it seems that this issue evidently has been unresolved. I will personally reach out to you so we can discuss this further. Sincerely, Kelvin Blanco, Service Director
1513362525
1
Would give this place no stars if possible. If you bring your car for service here, make sure you go over it with a fine-tooth comb when you get it back. I got a warranty repair done here. The actual problem was nicely repaired, but they caused collateral damage to some interior panels that I didn't discover for 6 months. Took it back and they accused me of breaking it. They finally "compromised" and said they'd pay for parts if I pay for labor. I agreed. Said they'd have to order the parts. Never heard back, and it's been a year. Followed up with calls to the same service advisor. Never heard back. Stay AWAY!
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