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Uniquecaraudiosc
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Uniquecaraudiosc reviews
Information about Uniquecaraudiosc
4,81
75 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhbTlLZzVRRRAB!2m1!1s0x0:0xdd51fe5e60bcf52e!3m1!1s2@1:CIHM0ogKEICAgICam9Kg5QE%7CCgwIvLvGiAYQqI3miwE%7C?hl=en-US
Jason T
google
https://www.google.com/maps/place/?q=place_id:ChIJ6fBSb_mdV4gRLvW8YF7-Ud0
Hi Jason! Thank you for your review. As you noted this install was completed multiple years ago,September of 2017, and at the time based on industry standard the crimp cap was and still is a viable connection. Although this method is no longer utilized by our shop and hasnt been for some time now. The corrosion of wire that was provided by the speaker manufacturer was unfortunate and should have been properly diagnosed the first time you brought it in to be checked. All businesses no matter what industry have their ups and downs and we unfortunately did so this go around. We apologize for your experience and take this as a training point to our staff. We will always honor and stand behind that warranty and do whatever we can to assist you in the future. Have a great day!
1628551961
1
The "LIFETIME" labor warranty is an absolute joke to say the least. I had 4 kicker door speakers installed about 2 years ago. They all worked a year maximum! The right front and left rear quit completely. The drivers front would go in and out and work about 25% of the time. I went back to Unique for them to check everything since there was a "LIFETIME" labor warranty and I felt like it was a wiring issue. After having my system checked at Unique I was told that me using streaming apps had blown the speakers due to poor audio quality (I'm and older white male that streams the NASCAR broadcast) . They even had a price quote of $400+ ready for me as soon as they pulled my truck around. This just didn't sit right with me that $400+ only last a year or 2 when using streaming apps(salesman's exact words). So I decided to save the money and buy a cheap set off Amazon if the good ones were only good for a year or 2 anyways. Once I started the installation on the new cheap speakers I quickly realized that not a single thing was checked by anyone at Unique Audio when I took it to have it checked!!! The wires were broken and corroded in every door that was not working. I took pictures (posted below) and went back to Unique Audio. At first the exact same guy that told me my speakers were bad due to streaming apps and I needed a new system told me that the pictures were not there work. I showed him a picture or the actual speakers and my receipt and changed his story to "we used to do it that way but dont anymore "!! So I was lied to THREE TIMES at this point. I know that new building cost money but not honoring a "LIFETIME" warranty to make more sales to help the bottom line is just wrong no matter which way they want to spin it! Future buyers beware the bottom line at the new building matters more than honoring your word and warranty and Unique Audio.
1650305348
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMydXJHLXpnRRAB!2m1!1s0x0:0xdd51fe5e60bcf52e!3m1!1s2@1:CIHM0ogKEICAgIC2urG-zgE%7CCgsIxNL2kgYQ6JmKTg%7C?hl=en-US
Rob
google
https://www.google.com/maps/place/?q=place_id:ChIJ6fBSb_mdV4gRLvW8YF7-Ud0
Good Afternoon Rob! We can assure you the ethnicity of our customers play zero role in the attention and customer service given to each and every customer. We strive to effectively and efficiently greet and and speak with out customers within a timely manner. Due to sales staff shortages at this time it is sometimes not possible to achieve this every single time and we do apologize. If you would like to stop in and ask for the General Manager we would be glad to further assist you.
1650306193
1
Just went there I guess cause me and my wife were black nobody said nothing to us when we walked in but when a white guy walked in they ran to him so we just walked out
1628008060
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhNmZQcnVnRRAB!2m1!1s0x0:0xdd51fe5e60bcf52e!3m1!1s2@1:CIHM0ogKEICAgICa6fPrugE%7CCgwI_NyliAYQkJHgwgI%7C?hl=en-US
Jalen Smith (Jawan)
google
https://www.google.com/maps/place/?q=place_id:ChIJ6fBSb_mdV4gRLvW8YF7-Ud0
We appreciate your business and look forward to working with you again!!
1628022137
5
Exceeded my expectations on customer service
1630093670
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2NE9MZzZRRRAB!2m1!1s0x0:0xdd51fe5e60bcf52e!3m1!1s2@1:CIHM0ogKEICAgIC64OLg6QE%7CCgwI5oKliQYQwMjf9QE%7C?hl=en-US
Jenn Chadbourne
google
https://www.google.com/maps/place/?q=place_id:ChIJ6fBSb_mdV4gRLvW8YF7-Ud0
Thank you Jenn! We appreciate your repeat business!
1630106855
5
Our third time using Unique Audio and they never fail to impress us!! We will be back!!
1638275271
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHb2ZLSHFnRRAB!2m1!1s0x0:0xdd51fe5e60bcf52e!3m1!1s2@1:CIHM0ogKEICAgIDGofKHqgE%7CCgsIx7GYjQYQkI3LCg%7C?hl=en-US
#1 King
google
https://www.google.com/maps/place/?q=place_id:ChIJ6fBSb_mdV4gRLvW8YF7-Ud0
Good morning sir! We appreciate your review. Unfortunately our pricing is currently being driven by the on going product shortages and continued price and shipping cost increases almost monthly and weekly right now. If youve found a product that we sell that is abundant in the market that we have unfairly priced we would be more than happy to price match it for you! We hope you have a great week and will come and visit with us again soon!
1638276077
3
Good work but way overpriced
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