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Hustoncdjr
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Hustoncdjr reviews
Information about Hustoncdjr
4,48
448 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURrM2RiOHZRRRAB!2m1!1s0x0:0xd3442a5063b9285a!3m1!1s2@1:CIHM0ogKEICAgIDk3db8vQE%7CCgsI4er66AUQwLf6Yw%7C?hl=en-US
S. L. Peters
google
https://www.google.com/maps/place/?q=place_id:ChIJ4R15T_9V3IgRWii5Y1AqRNM
Hello, I am troubled to learn of any customer service that has left you disappointed. Your satisfaction is important to us and I would appreciate the chance to connect with you to learn more about your experience. Please contact me when you are free. Thank you. Best, Paul Woods Wells Motor Company
1562349287
1
High pressure!!
1520257102
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBMGJqTldnEAE!2m1!1s0x0:0xd3442a5063b9285a!3m1!1s2@1:CIHM0ogKEICAgIDA0bjNWg%7CCgwIzpD11AUQgKeEmwM%7C?hl=en-US
Leroy Howard
google
https://www.google.com/maps/place/?q=place_id:ChIJ4R15T_9V3IgRWii5Y1AqRNM
Leroy, thank you for your review. Sometimes a leak can be a trial and error process. We try and get things done right the first time. I hope once it is fixed you will not let this one incident skew your overall opinion of our dealership over the last 17 years. If there is anything we can do to rectify this, please feel free to send us a message.
1520354122
2
This is the third time I have to bring my car back for the same leak that was supposed been fix . The second time I brought the car back they said the Tech forgot to wipe off the extra oil the next day I still the leak . I have a picture on my garage floor of the leak . I had things too do today now have cancel everything because I have to wait at home this my day off from work . This picture was from this morning . Hopefully they get it right this time I've been a customer there since 2001 .
1574193484
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwMUtudmt3RRAB!2m1!1s0x0:0xd3442a5063b9285a!3m1!1s2@1:CIHM0ogKEICAgID01KnvkwE%7CCgsIzJLR7gUQwJG5bw%7C?hl=en-US
David Thomas
google
https://www.google.com/maps/place/?q=place_id:ChIJ4R15T_9V3IgRWii5Y1AqRNM
Thank you for the positive feedback, David! We are happy to know that you had one of the best car buying experiences with us and to know that your sales representative was knowledgeable. We hope to see you again soon!
1572021110
5
One of the best car buying experiences. No pressure. Knowledgeable sales person.
1626583929
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxMTZQdENnEAE!2m1!1s0x0:0xd3442a5063b9285a!3m1!1s2@1:CIHM0ogKEICAgIDq16PtCg%7CCgsI-ebOhwYQ4JSeDA%7C?hl=en-US
Evenezer De leon
google
https://www.google.com/maps/place/?q=place_id:ChIJ4R15T_9V3IgRWii5Y1AqRNM
Thank you for the great review and feedback, Evenezer! Please let us know if you have any other vehicle needs.
1629318578
5
Bueno
1539275799
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR3clBTNXJRRRAB!2m1!1s0x0:0xd3442a5063b9285a!3m1!1s2@1:CIHM0ogKEICAgIDwrPS5rQE%7CCgsIl_j93QUQuNbyUA%7C?hl=en-US
Franchesca “Franki” Conover
google
https://www.google.com/maps/place/?q=place_id:ChIJ4R15T_9V3IgRWii5Y1AqRNM
Hello there, It seems your situation was unfortunately unexpected. Being that it was the first time our dealership has done this recall, what normally takes about 30 mins to do, ended up taking 2-3 hours to process because of the specifics of your vehicle. We could not predict this unfortunately without trying to process it first. Please reach out to me if we can make it up to you in any way. Thank you, and sorry for your inconvenience. Sincerely, Luke Tucker Wells Motor Company
1539295669
2
Had to call weeks in advance in order to get an appointment to get a Dodge recall looked at. When making the appointment, I asked how long the fix would take. The service department told me it was a quick fix, so no more than an hour and a half at the maximum. On the day of the service I sat in the "customer lounge" for over 2 1/2 hours, and when I asked the man who checked me in how much longer it was going to be, he told me it would be AT LEAST another hour. Had to call my mother crying to pick my daughter up from school because I wouldn't make it back to Sebring in time to get her. I even reaffirmed with the man who checked me in WHEN I ARRIVED that this would be a quick service. I want aware that I woke up in a world where over 3 hours was "quick." Completely disappointed with the service overall, or the lack of empathy by the staff for the situation.
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