My wife has Carried the Chevy equinox to them 3 time and they didnt fill up the brake fluid, windshield washer fluid, radiator fluid and Went to Them today and I went with my wife told the manager about the last 3 times my wife brought the car in to get the oil changed that they didnt top off the fluids and he look at me and said something and shrug his shoulders and my wife ask him how much would it cost to get the oil change and he said 70 to 80 dollars so if the manager dont no Who dose so we wont be going back and I didnt let them change my oil. The manager that was there before got stuff done his name was mark Pete they need him back up.
I made an appointment for a basic service, I get there 15 min before my appointment time. I don't drive a Chevrolet but the guy knew what I was driving . I had to go and ask about my car after the first hour only to be asked if I wanted a new air filter and wiper blades. I was not told they were waiting on oil filter. 40 mins later they decide to go and get the oil filter, so my total time for a basic oil service with an appointment was 2 hours.... very disappointed in the business. I guess the service manager was the one that offered me a drink after 1 hour and 40 mins of sitting there... and I did not get a discount either...
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