I don't know of any other cylinder head places around otherwise I would definitely go to them. You pretty much have to lie to get your stuff done in an timely fashion. They do good work but don't expect it to be done when I say will be. This is been my experience or probably the last 10 years
It took them 20 days(they are open 6 days a week), 17 business days to rebuild a simple honda head and then when I went to pay they charged an extra $15 just to pay with card. It was quoted at 2 business days. If you're going to take 3 weeks, you owe the customer a discount. Went to put the head on the block to find they also lost one of the dowel pins as well along with the one that was returned to me was dented from them pulling it off with pliers/channel locks. The owner is justifying any negative reviews so thats a thing I'm sure ill see on this one.
Had them hone cylinders, valve job, polish crank, clean intake, and pistons on a 3800 series 2, was done in a few days. About to take JR and co. another GM series 2 because these guys are great. If you're looking for a machine shop in Indy, definitely stop in, I made the mistake of going to Quinlin automotive the first time around, never going there again.
I was referred to Richards by someone and boy do I regret it. I took my cylinder head to get re-machined and cleaned, a crank to just get cleaned, and a block to be cleaned and looked over. When I dropped it off, I was told that I would get a call by the end of the week to know what was going on, I dropped it off on Monday night. Didn't get a call. I waited until Tuesday because I figured maybe they just got busy and wanted to start the weekend. Whatever. I called on Tuesday and get told that I will get a call later that afternoon, the owner was out at an appointment. No call. I wait several more days and still nothing. I am in week 3 now of when I first dropped all my parts off and still don't even know how much it will cost me. I call and get the run around again, "oh he is on the phone with another customer, I'll have him call you by 5pm". No call. I finally get an answer only because I called at 4:30pm and said that I want to know what is going on since it had almost been a month and still had no answers. I get my estimate, need to have sleeves put in a couple cylinders on the block, ok thank you about time. It takes another 3 and a half weeks of me constantly calling and asking when it will be done, before I get my pieces back. Well, I had to go back because the sleeves weren't finished. They weren't ground down enough and my connecting rod is hitting where they are. I figured it would be a quick fix, and since I have already paid $1000+ that it would just take a day to do. I dropped it off on Tuesday noon; I called Thursday noon to see what was up and get told that I will get a call later that afternoon. Never did. I will never be coming back to Richards. Not for the common man who is rebuilding anything. Only the big name people.
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