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Auburnjeep
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Auburnjeep reviews
Information about Auburnjeep
4,53
450 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnbHZqMVh3EAE!2m1!1s0x0:0x17baff68870d8313!3m1!1s2@1:CIHM0ogKEICAgICglvj1Xw%7CCgsIjbDn2wUQiM-RZQ%7C?hl=en-US
kenny marquez
google
https://www.google.com/maps/place/?q=place_id:ChIJ05Pr66gam4ARE4MNh2j_uhc
Hello Kenny, I am sorry that we did not meet your expectations when you were in for service. Our appointment times are for drop off only and we prepare you with expected wait times when you make the appointment and when you check in with your service advisor. If we failed to set the expectation properly, I am very sorry. We are proud of our reputation for great customer service in this community and if you are unhappy, we would appreciate the opportunity to speak with you directly. You can call me at 530-885-0661. Thank you, Andy McCue
1535391399
1
My Jeep has been making a loud clanking noise on the left hand side near the wheel, and only will go off when braking while driving. It also has a fat crack on the windshield and a minor oil leak, just for the record. Usually, we would take this to a local mechanic in grass valley, there is a mechanic here that actually does genuine work, a shop here, J&M replaced my rotors and installed a new suspension belt on my previous car for 300$, BTW they didn't charge me for a diagnosis. But do to the fact, my mom takes her Jeep here for inspections, oil changes, etc., we made an appointment for 1:00pm yesterday. My mom at 1:15 for an oil change. We spent 2 1/2 hours there before my moms car was done with the oil change!!. Longest oil change of my life! My car still hadn't even been looked at, Lili Steele, told us she didn't know, etc. when they were going to look at my car, but they'd call us and let us know. LOL, so we decide to leave and see what they have to say when she calls. Not 30 mins later when we were half way back to Grass Valley she calls us explaining that it only took 30 mins to diagnose the problem. Quick question... What is an appointment for then?? SO VERY unprofessional and not trust worthy. Would leave no stars if I could and a warning to people who don't want to be given the run around. On the "Multi-point Inspection" that they so called "filled out" they marked that the windshield had no cracks and that there was no leaks LOL!! ...Are you kidding me?? I honestly feel i would get BETTER customer service/ Service at a Jiffy Lube.
1506205752
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRZy1Qc2NnEAE!2m1!1s0x0:0x17baff68870d8313!3m1!1s2@1:CIHM0ogKEICAgICQg-Pscg%7CCgsIuMCbzgUQwIHFUQ%7C?hl=en-US
Tom Dager
google
https://www.google.com/maps/place/?q=place_id:ChIJ05Pr66gam4ARE4MNh2j_uhc
1
They are not interested in your business unless you are local, I wanted to put a down payment on a vehicle and drive down several days later and they would not do it. I was not about to drive for 6 hours to have them sell the vehicle before I got there.
1614615219
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5NHBtUHVBRRAB!2m1!1s0x0:0x17baff68870d8313!3m1!1s2@1:CIHM0ogKEICAgIDy4pmPuAE%7CCgsIs6X0gQYQyJm4Vw%7C?hl=en-US
Geoffrey Panek
google
https://www.google.com/maps/place/?q=place_id:ChIJ05Pr66gam4ARE4MNh2j_uhc
5
Charlie Bruce, once again, did an outstanding, and diligent job servicing my Jeep Wrangler. Kept me posted on progress and was considerate as to my needs. I highly recommend him and the technicians at Auburn Chrysler Dodge Jeep Ram dealership.
1582500572
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzeE0tMHJnRRAB!2m1!1s0x0:0x17baff68870d8313!3m1!1s2@1:CIHM0ogKEICAgIDsxM-0rgE%7CCgsI3JXM8gUQwMaEXw%7C?hl=en-US
David Roholt
google
https://www.google.com/maps/place/?q=place_id:ChIJ05Pr66gam4ARE4MNh2j_uhc
5
Just traded in my old Tundra for a used Jeep. Got a great deal. Ive used their service center for other cars and wouldnt go anywhere else!!
1507152027
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3MnA3eG5RRRAB!2m1!1s0x0:0x17baff68870d8313!3m1!1s2@1:CIHM0ogKEICAgICw2p7xnQE%7CCgsIm6HVzgUQgLuwIQ%7C?hl=en-US
Dennis Mc Kiernan
google
https://www.google.com/maps/place/?q=place_id:ChIJ05Pr66gam4ARE4MNh2j_uhc
Hi Dennis! Thank you for your feedback. We are working to balance our appointments so that we get our customers in quicker. However we also want to make sure that the shop can do all the work that we schedule so that you have a positive experience when you get here. You will see improvement in the next few months and I hope the next time you need to schedule an appointment that you will find a day and time that work for you! In the meantime, we would love to address your concern. Please call me directly and we will schedule you an appointment. Andy McCue, Service Manager, 530-885-2900
1507227911
2
Difficult to schedule service - always a ling waiting period for an appointment.
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