I own a 2006 DB 9 with 26,000 miles. I decided to sell the car. A potential buyer ordered a PPI from AM in Denver. He was told by the mechanic that the car needed a new clutch (without knowing the clutch was replaced at another Aston Martin Dealer when she had 21K Miles). When told AND presented with the paperwork, the clutch was replaced at 20K miles from another Aston Martin Dealership on the East coast. The buyer contacted the Service Department in Denver and tried to speak to the mechanic. The mechanic said he would NOT discuss anything over the phone. When this potential buyer spoke to the service manager, he said he didn't know what happened, but when he drove it, it was fine. I did more research. The AM Service Technician for Aston Martin Denver has only been servicing Aston Martin for less than 3 years. Before working on the Aston Martin, this technician was doing work on Infinity and Nissan. Likely: This person has not driven a pre-2009 Manual Aston Martin. As we all know, an Aston Martin is NOT NISSAN, nor expect the clutch to feel like a NISSAN. Could you trust your AM to a person with this background? I have owned Triumph, Lotus, Jag and Aston Martin. I am not a mechanic, but I am certain that I know more about British Exotic than this so-call mechanic. These guys are giving out erroneous information to benefit their pocket book, and to take advantage of people who don't have a deep understanding of British Exotic
Amazing customer service from start to finish. The entire team made me feel like a member of the family. Special accolade to Brett Suder who make the entire process seamless.
Work with Brett and the team to purchase and ship a vehicle across the country. They were excellent. Brett answered all my questions, sent me pictures and video, and went the extra mile to make sure the car arrived ahead of schedule. The negotiations were easy and straightforward, and I was offered a very fair price for my trade. They even sent a notary to me so I didn't have to deal with oddities of paperwork considering where we are with COVID. Highly recommended, in my opinion, and a special thanks to Brett.
I purchased a Certified Used Maserati Levante from 1000 miles away and it couldnt have been smoother or easier!!!! Brett answered all my questions and concerns in a very timely manner, he really went above and beyond to make sure I was completely comfortable. They were VERY fair with their pricing. Ive never been treated better purchasing a vehicle and couldnt recommend the dealership or Brett more!!! For anyone wondering, the car is a BEAST!!!!!
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