Rank #1 on Google Maps and be the Local Leader
Collect Customer Reviews on Google
Polish
Swiss
Jaguarsouthampton
Profile not verified
Jaguarsouthampton reviews
Information about Jaguarsouthampton
4,24
38 reviews
The opinions come from external websites
Last update: 08.11.2022
Is this your company profile?
- Updating reviews
- Verified profile
- Sorting options
- Displaying products
- Advertising banner
How do companies benefit from their catalog?
See example1449692026
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRek1MM2RREAE!2m1!1s0x0:0x60a26c741de57ee7!3m1!1s2@1:CIHM0ogKEICAgIDQzML3dQ%7CCgwI-paiswUQwM-gpQI%7C?hl=en-US
will patino
google
https://www.google.com/maps/place/?q=place_id:ChIJGUS23OGU6IkR537lHXRsomA
Mr. Patino, we are shocked to hear this and believe there must be some miscommunication or error on our part. Please contact me at your earliest convenience to discuss this further so we can rectify the situation. I am here until 6pm. Looking forward to hearing from you. -Cara Scheiner, General Manager, 631-287-4141
1449851731
1
WORST DEALER IN THE WORLD, PARTS DEPARTMENT IS TERRIBLE,SAME OWNER AS HUNTINGTON JAGUAR BUT LISTS PRICES ARE DIFFERENT. TERRIBLE,CROOKS.,THIEVES!!
1607639939
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpXzlYNzV3RRAB!2m1!1s0x0:0x60a26c741de57ee7!3m1!1s2@1:CIHM0ogKEICAgIDi_9X75wE%7CCgsIg8fK_gUQgL3jcQ%7C?hl=en-US
Jasmine Dozier
google
https://www.google.com/maps/place/?q=place_id:ChIJGUS23OGU6IkR537lHXRsomA
Hi Jasmine Dozier, we regret to hear that you are displeased with your recent experience with us. We have record of your vehicle being here in July. Prior to that visit, we have no record of your vehicle. We are very happy to have you as a new service customer, but please note that unless you purchased your vehicle from our dealership, we wouldn't have any record of your ownership until your first visit. So I do apologize for any confusion about not knowing who you were when you called us. We have reached out to you this morning, but were not able to get through, your voicemail is full. Please call Porsche Reader in our service department at 631-287-4141 and ask for Porsche in service, she will get you set up with an appointment with a loaner. We again do apologize for any confusion. Thank you, Cara Scheiner General Manager Jaguar Land Rover Southampton
1607704149
1
Brought my car there in June..knowing that I would probably have to be patient but each and every time I called they didnt know who I was or which vehicle was mine! After the 3rd week that this happened I asked to speak with a manager because I was worried that maybe they gave my car away! Once I spoke to the manager, I was sure things would get better but the misinformation continued sadly. They had my vehicle for about 4.5 weeks with no loaner available to me or communication unless I called. I forgave the nonsense.. knowing times are hard. I called again for a service 4 weeks ago and they still treated me like a brand new customer. They had no availability so told me they would call me back with an appointment.. still havent heard back. Bought a high end car ..service is sub-par. Last Jaguar for me.
1548021168
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJODhxZ3NBRRAB!2m1!1s0x0:0x60a26c741de57ee7!3m1!1s2@1:CIHM0ogKEICAgIDI88qgsAE%7CCgwIsNuT4gUQk8f2wAI%7C?hl=en-US
Yvette Aguiar
google
https://www.google.com/maps/place/?q=place_id:ChIJGUS23OGU6IkR537lHXRsomA
Hi Yvette- thank you very much for your great review, we do appreciate you taking the time to share your your experience. What amenities would you like to see next time you visit us for service? Any ideas are welcomed. Thanks again Yvette! Warm regards, Cara Scheiner Jaguar Land Rover Southampton
1549122573
4
Great service and staff. A waiting room with some amenities will be perfect!
1541165079
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJX0xuS1BBEAE!2m1!1s0x0:0x60a26c741de57ee7!3m1!1s2@1:CIHM0ogKEICAgICI_LnKPA%7CCgwIl6Dx3gUQvfeWygE%7C?hl=en-US
George Arnold
google
https://www.google.com/maps/place/?q=place_id:ChIJGUS23OGU6IkR537lHXRsomA
George Arnold, your wonderful feedback and rating mean a lot to us. Thank you very much for sharing it!
1541272191
5
Great service experience! As an old Motor Pool Non Comm (USAR) I check the car after each service and have not been disappointed.
1604954780
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpbGNuN29nRRAB!2m1!1s0x0:0x60a26c741de57ee7!3m1!1s2@1:CIHM0ogKEICAgICilcn7ogE%7CCgsInNWm_QUQgJqHXA%7C?hl=en-US
Andy Kassay
google
https://www.google.com/maps/place/?q=place_id:ChIJGUS23OGU6IkR537lHXRsomA
Hi Andy- thank you for your review, we can't improve without knowing where we went wrong, so thank you for making us aware. I can assure you our intention was to get this done for you without a hitch, but some older vehicle keys take a different process to get made. In this case we had everything in place and did not deliver as we had planned and we are so sorry for the aggravation we caused you. We loved your 5 star review from October and can't believe we were able to undo that within a months time. We will do better, so please give us another opportunity in the future. Thank you and again we apologize. Cara Scheiner
1605201418
1
Lost my key and ordered another key. I was told one week. Called after two weeks and was told they don't know when it will arrive. Then I was told on another call that I have to purchase a second key and that the car had to be towed in to be programmed. Once the car was there, it sat for 6 days until I called and complained again. Had they given me the true story right away from first contact, I couldn't complain about extra charges. But 6 days to program a key? Car was out of commission for almost a month due to their ineptitude and lack of proper communication. Never going back!
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.