Hey Frank, Thank you for the feedback. We are always looking to improve our level of service. Management currently opens the club and are club 6 am till 3 pm, but we will be adding evening shifts to increase service levels. If you would like to pass on any more feedback, please feel free to email [email protected]
1569325330
1
Expensive for what they offer, Small fitting room, poor equipments. Badly managed !!! The team at the reception are very unhelpful. If you have an issue and you need to discuss it with someone more senior you need a lot of luck finding one !
The WORST gym I have ever been!!!! Dont worth even the half of money that they ask u to pay.. They dont have even the very important machines,you can not do even very basic training!!! Is very dirty and they charge u extra everyday for the towel!They say lies about the contract and they try to charge u extra all the time!!!! The customer service is just ridiculous... Wish I could give even 0 star to this rubbish place!!!!
Hi Luca, thank you for taking the time to review the gym and thanks for the 4* rating and feedback. We understand that closing at 4.30 on the weekend can feel a little short, however as an independent gym we just don't have the footfall to justify staying open later. Hope to see you in the gym soon! Paul, Club Director
1630830515
5
Gym is small but not really busy. There is most of the equipment you will need. Staff is welcoming and helpful. Classes are excellent. Considering the quality of the classes and the specialization in martial arts the price is comparable to that of other gyms. The only downside is that it closes at 4. 30 during the weekend.
Hi Juan, im very surprised to see this review and am wondering whether you have the right gym as I cannot see you on our member or visitors system. Please could you double check that you have the correct business? Thanks, Paul
1631646664
2
Not clean enough. Inexperienced staff. Letting to many rough man in. Not safe. No class. Too slow service.
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